AT&T 585-310-231 manual Gradual Cut-to-Service, One-Step Cut-to-Service

Gradual Cut-to-Service

Using this cut-to-service strategy, enter guests into the Intuity Lodging system as they check in. Only new guests, not current guests, receive Intuity Lodging services.

The advantages of this method include:

■Attendants can learn the new system while only a portion of guests are also learning to use it.

■Guests do not have to learn both the previous and the new systems. Current guests use the previous system; new guests use the Intuity Lodging system.

■Custom passwords and language options can be assigned to each guest as the guest is checked in.

Gradually cut to service as follows:

1.Administer your switch to send the guests’ telephone call coverage to the Intuity system hunt group.

2.Check in each new guest as described in Intuity Lodging Administration and Feature Operations, 585-310-559.

One-Step Cut-to-Service

On switches where a coverage path is separately defined and then applied to a class of stations, assign all guest stations to Intuity Lodging at once.

Using this cut-to-service strategy, all guest stations are changed to Intuity Lodging at the same time.

The advantages of this method include:

■Since Intuity Lodging is brought up in one step, attendants must cope with only one call-answering system at a time.

■Cut-to-service is over at once. Multiple messaging systems can confuse the guests.

■Reasonable coverage options can be assigned to all guests at once; administration can be modified for the few that have unusual requirements.

C--6Issue 2.0 December 1995