Implementing the Integration | AT&T 585-310-231 manual

Implementing the Integration	3

This chapter explains how to implement the integration between the MERLIN LEGEND system and the Intuity system. It includes all steps necessary to get the system up and running for both acceptance testing and cut-to-service.

Hardware Platform Installation

Before beginning any other task, complete the hardware installation checklist in Chapter 1 of the appropriate document for the hardware platform you are using:

■Intuity MAP/5 Installation Checklist, 585-310-154

■Intuity MAP/40 Installation Checklist, 585-310-155

■Intuity MAP/100 Installation Checklist, 585-310-156

The hardware installation checklist will refer you to the appropriate sections in the hardware installation document for the hardware platform you are using.

If you have not performed the tasks in the installation documents, complete the tasks now.

Hardware Platform Connection

When the basic hardware installation tasks are complete, use the information in Chapter 4 of this document to connect the hardware platform to the MERLIN LEGEND system and to any adjunct equipment.

Issue 2.0 December 1995 3-1

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AT&T 585-310-231 manual Implementing the Integration, Hardware Platform Installation, Hardware Platform Connection

Contents

Merlin Legend Contents Planning the Integration Implementing the Integration Merlin Legend Switch Administration System Security and Toll Fraud Installing Merlin Legend Software on the Intuity System ABB Xii Issue 2.0 December How This Book Is Organized About This DocumentPurpose Intended AudiencePage Conventions Used Product Name Company Trademarks and Service Marks Related Resources Document Number Issue Xviii Issue 2.0 December AT&T How to Make Comments About This Book Introduction Merlin Legend Integration Concepts Service Layer Merlin Legend Switch Integration Concepts 4Issue 2.0 December Intuity Audix Voice Mail Services 6Issue 2.0 December Port Considerations Intuity Intro Voice Response 8Issue 2.0 December Dynamic Allocation or Shared Ports Intuity Port AdministrationDedicated Allocation Primary and Secondary Automated Attendant Concepts Automated Attendant EnhancementsAutomated Attendant Operation Schedule Automated Attendant Operation Based on Merlin Legend Status Automated Attendant Holiday Operation Automated Attendant Tenant Service Operation Issue 2.0 December 1995 General Call Handling by the Intuity System Routing Table Audix 16Issue 2.0 December Issue 2.0 December 1995 Routing Table Processing Direct to Voice Mail DVM Button Multiple Automated Attendants Functionality Differences For the Merlin Legend System Integration Planning Planning the Integration Number Plan Application NamesVoice Ports Group Coverage Intuity Audix SubscribersLoop-Start Reliable Disconnect Intuity System Trunks Group Calling Restrictions and Allowed and Disallowed Lists Intuity System Integration Planning Night Service Digits in Dial Plan Worksheet a Number of Digits in Dial Plan Channel Information for Installation System FeaturesAssign Service to Called Number Routing Table Issue 2.0 December 1995 Worksheet B Routing Table Issue 2.0 December 1995 Business Schedules Worksheet C Business Schedule Holiday Schedules Worksheet D Holiday Schedule 18Issue 2.0 December Implementing the Integration Hardware Platform InstallationHardware Platform Connection Merlin Legend Initial Administration Completing the Software Installation Intuity System Initial Administration 4Issue 2.0 December Perform Acceptance Testing Administer Automated Attendant Enhancements Administer and Test Optional Intuity Packages Administer Merlin Legend System for Cut-to-Service Administer Networking Connectivity Voice Port Requirements Intuity System Connections Connect IVC6 Boards Using 885A AdapterIVC6 Connections Connecting IVC6 Boards Using 885A Adapter Connect IVC6 Boards Using 104A Connecting Blocks 104A Connecting Serial Ports 6Issue 2.0 December AdapterMERLIN Legend Communications System 8Issue 2.0 December Merlin Legend Communications System Connecting Admin Ports More Than Feet/Different Power Outlet Connecting to Serial Port 2 COM2 Connecting Smdr Ports Within 50 feet, Same Power Outlet Intuity Multi-Port 14Issue 2.0 December Issue 2.0 December 1995 Merlin Legend Communications System Issue 2.0 December 1995 Networking Connecting Low-Speeed Digital Networking Issue 2.0 December 1995 Accx Remote Maintenance Issue 2.0 December 1995 MAP/5 Remote Access Connecting Dedicated Lines within 50 Feet Dedicated Line Access 12. Local Dedicated Line Terminal Connections Connecting Dedicated Lines beyond 50 Feet Issue 2.0 December 1995 D6AP-87 400B2 Adapter D8W-87 Wall Jack Remote Access Dial-Up Connections 15. Remote Access Dial-Up Connections Disconnect Signaling Reliability Merlin Legend Switch Administration Group Coverage Member Assignments Group Calling Member Assignments Group Calling Trunk or Pool Assignments Hunt Type 6Issue 2.0 December Group Coverage Receiver Group Type Allowed Lists Assign Allowed Lists to Intuity Ports Issue 2.0 December 1995 Disallowed Lists Assign Disallowed Lists to Intuity Ports 14Issue 2.0 December Assign Extensions for Night Service Assign Audix Calling Group for Night Service Issue 2.0 December 1995 Administering the Switch Interface Intuity System Administration Stopping and Restarting the Voice System Following message is displayed Entering the Business Schedules Issue 2.0 December 1995 Entering the Holiday Schedules Issue 2.0 December 1995 Entering the Routing Table Issue 2.0 December 1995 Other Administration Protecting Your System System Security and Toll Fraud Security Tips Switch Security Voice Messaging System Security Issue 2.0 December 1995 A-3 Automated Attendant System Security Issue 2.0 December 1995 A-5 Subscriber Password Guidelines Create Disallowed Number Lists Switch AdministrationRestrict Outward Dialing Restrict Toll Areas Restrict Amis Networking Number Ranges Intuity Audix AdministrationOutcalling Basic Call Transfer Mailbox Administration Call Detail Recording Detecting Toll Fraud Intuity Audix Traffic Reports AT&T’s Statement of Direction AT&T Security Offerings AT&T Corporate Security AT&T Toll Fraud Crisis Intervention Installing Merlin Legend Software on the Intuity System Requirements Procedure 1 Stop the Voice System Procedure 2 Load Merlin Legend Software Figure B-1. Software Install Screen Page Enter y to continue the shutdown. The system responds Procedure 3 Turn on Transfer Feature Hunt Group Administration Switch Administration for Intuity Lodging Message Retrieval Administration Assign F3 Voice Mail Administration Call Coverage Path Cut-to-ServiceDo Not Disturb One-Step Cut-to-Service Gradual Cut-to-Service Summary Bit AbbreviationsBps Key Mbyte KbpsKbyte KHz ABB-4Issue 2.0 December Glossary Analog networking Analog signalAmis Prefix Ampere amp Audit Audio Messaging Interchange Specification AmisAmerican wire gauge Audio Information Exchange Audix Basic rate access Background testingBackup Basic input/output system Bios Bulletin board Bps bits per secondBroadcast messaging Buffer Call management system CMS Call coverageCall delivery Call-distribution group Channel Class of service COSCommand Central processing unit CPU Coverage path ConfigurationCompound message Controller circuit card Demand testing Data service unit DSUDefault Default print number DIP switch Diagnostic testingDialed number identification service *DNISSVC Digital signal processor Dual tone multifrequency Dual in-line package DIP switchEnabled/disabled Dual language greetings Escape from reply Error messageErrors Facility out-of-service Format Grade of service GOSGuaranteed fax Guest password Header Host switchInformation service Initialization and administration system Inads Interface Integrated services digital network IsdnIntegrated voice processing Celp IVC6 card Integrated voice response Leave word calling LWC JumperLabel Last-in/first-out Maintenance Local installationLogin Login announcement Mean time between failures Message-waiting indicator MWIMinor alarm Mode code Networking Multilingual featureModular processor data module Mpdm Multi-application platform MAP Option PasswordPassword aging Operating system OS Priority call answer Personal fax extensionPinouts Port Remote installation Random access memory RAMReboot Remote access Restart RestoreReply to sender Request to send RTS Server Simplified message service interface SmsiSecondary extension Serial transmission Switch hook flash SwitchSwitched access Switch hook Terminating resistor Telecommunications device for the deaf TDDTerminal Terminal type Undelivered message Uninterruptable power supplyUpgrade Undelete Voice mailbox VectorVoice link Voice mail Numerics Index IN-2Issue 2.0 December Issue 2.0 December 1995 IN-3 IN-4Issue 2.0 December Issue 2.0 December 1995 IN-5