Troubleshooting

The Brother machine cannot print over the network.

The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface

Solution

Is your Brother machine

wired/

1 (Windows® XP, Windows Server® 2003/2008)

assigned with an available

wireless

Click the Start button, All Programs, Accessories and

IP address?

 

Windows Explorer, and then My Computer (Computer).

(continued)

 

(Windows Vista®/Windows® 7)

Click the button and Computer.

2Double-clickLocal Disk (C:), Program Files or Program Files (x86) for 64-bit OS users, Browny02, Brother, BrotherNetTool.exe to run the program.

Note

 

If the User Account Control screen appears,

 

(Windows Vista®) Click Continue.

 

(Windows® 7) Click Yes.

7

(Windows Server® 2008) Type password and then click OK.

 

3Follow the on-screen instructions.

4Check the diagnosis by printing the Printer Settings Page or Network Configuration Report. See Printing the Printer Settings Page (For HL-5450DN(T))uu page 41 or Printing the Network Configuration Report (For HL-5470DW(T) and HL-6180DW(T))uu page 41.

Note

The Network Connection Repair Tool will start automatically if you check the Enable Connection Repair Tool box using Status Monitor. Right- click on the Status Monitor screen, click Options, Details and then click the Diagnostic tab. This is not recommended when your network administrator has set the IP address to static, since it will automatically change the IP address.

If the correct IP address and the Subnet mask are still not assigned even after using the Network Connection Repair Tool, ask the network administrator for this information, or visit the Brother Solutions Center at http://solutions.brother.com/.

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