Troubleshooting
I'm using security software. (continued)
Question | Interface | Solution |
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I want to know the | wired/ | The following port numbers are used for Brother network features: | ||
necessary port number for | wireless | Network printing 1 i Port number 161 and 137/ Protocol UDP | ||
the security software |
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settings. |
| BRAdmin Light | i Port number 161 / Protocol UDP | |
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| 1 Windows® only. |
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| For details on how to open the port, see the instructions of the security | ||
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| software or ask the manufacturer. | ||
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I want to check my network devices are working properly.
Question | Interface | Solution |
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Is your Brother machine, | wired/ | Make sure you have confirmed all instructions in First check the following: |
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access point/router or | wireless |
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network hub turned on? |
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Where can I find my Brother | wired/ | Print the Printer Settings Page or Network Configuration Report. See | 7 | |
machine's network settings, | wireless | Printing the Printer Settings Page (For | ||
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such as IP address? |
| Printing the Network Configuration Report (For |
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How can I check the link | wired/ | Print the Printer Settings Page or Network Configuration Report and check |
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status of my Brother | wireless | that Ethernet Link Status or Wireless Link Status is Link OK. See |
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machine? |
| Printing the Printer Settings Page (For |
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| Printing the Network Configuration Report (For |
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| If the Link Status shows Link DOWN or Failed To Associate, start over |
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| again from the First check the following: uu page 78. |
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Can you “ping” the Brother | wired/ | Ping the Brother machine from your computer using the IP address or the |
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machine from your | wireless | node name. |
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computer? |
| Successful i Your Brother machine is working correctly and connected |
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| to the same network as your computer. |
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| Unsuccessful i Your Brother machine is not connected to the same |
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| network as your computer. |
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| (Windows®) |
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| Ask the network administrator and use the Network Connection Repair |
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| Tool to fix the IP address and the subnet mask automatically. For the |
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| detail of the Network Connection Repair Tool, see (Windows®) Confirm |
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| the IP address and the Subnet Mask using the Network Connection |
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| Repair Tool. in Is your Brother machine assigned with an available IP |
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| (Macintosh) |
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| Confirm the IP address and the Subnet Mask are set correctly. See |
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| Confirm the IP address and the Subnet Mask in Is your Brother machine |
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