Troubleshooting

I'm using security software. (continued)

Question

Interface

Solution

 

 

I want to know the

wired/

The following port numbers are used for Brother network features:

necessary port number for

wireless

Network printing 1 i Port number 161 and 137/ Protocol UDP

the security software

 

 

 

 

 

settings.

 

BRAdmin Light

1

i Port number 161 / Protocol UDP

 

 

 

 

 

1 Windows® only.

 

 

 

 

For details on how to open the port, see the instructions of the security

 

 

software or ask the manufacturer.

 

 

 

 

 

I want to check my network devices are working properly.

Question

Interface

Solution

 

Is your Brother machine,

wired/

Make sure you have confirmed all instructions in First check the following:

 

access point/router or

wireless

uu page 78.

 

network hub turned on?

 

 

 

 

 

 

 

Where can I find my Brother

wired/

Print the Printer Settings Page or Network Configuration Report. See

7

machine's network settings,

wireless

Printing the Printer Settings Page (For HL-5450DN(T))uu page 41 or

 

such as IP address?

 

Printing the Network Configuration Report (For HL-5470DW(T) and

 

 

 

HL-6180DW(T))uu page 41.

 

 

 

 

 

How can I check the link

wired/

Print the Printer Settings Page or Network Configuration Report and check

 

status of my Brother

wireless

that Ethernet Link Status or Wireless Link Status is Link OK. See

 

machine?

 

Printing the Printer Settings Page (For HL-5450DN(T))uu page 41 or

 

 

 

Printing the Network Configuration Report (For HL-5470DW(T) and

 

 

 

HL-6180DW(T))uu page 41.

 

 

 

If the Link Status shows Link DOWN or Failed To Associate, start over

 

 

 

again from the First check the following: uu page 78.

 

Can you “ping” the Brother

wired/

Ping the Brother machine from your computer using the IP address or the

 

machine from your

wireless

node name.

 

computer?

 

Successful i Your Brother machine is working correctly and connected

 

 

 

 

 

 

to the same network as your computer.

 

 

 

Unsuccessful i Your Brother machine is not connected to the same

 

 

 

network as your computer.

 

 

 

(Windows®)

 

 

 

Ask the network administrator and use the Network Connection Repair

 

 

 

Tool to fix the IP address and the subnet mask automatically. For the

 

 

 

detail of the Network Connection Repair Tool, see (Windows®) Confirm

 

 

 

the IP address and the Subnet Mask using the Network Connection

 

 

 

Repair Tool. in Is your Brother machine assigned with an available IP

 

 

 

address? uu page 80.

 

 

 

(Macintosh)

 

 

 

Confirm the IP address and the Subnet Mask are set correctly. See

 

 

 

Confirm the IP address and the Subnet Mask in Is your Brother machine

 

 

 

assigned with an available IP address? uu page 80.

 

 

 

 

 

83