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If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
BT Services
Call Waiting lets you know if another person is
trying to contact you while you are on a call. If
a second caller rings you will hear a beep in the
handset. Providing you have also subscribed to
Caller Display, the screen will show the caller’s
details.
See page 36 for instructions on how to use
Call Waiting.
Call Divert on/off/check
Call Divert will divert all incoming calls to another number of your choice.
1. Press menU then scroll to network services and press select.
2. Scroll to Divert on, Divert off or Divert cHeck. Press oPtions.
3. sHow Details is highlighted. Press select.
4. Press Dial to call. Follow the spoken instruction, or listen for conrmation/
status of your instructions.
Call Waiting on/off/check
1. Press menU then scroll to network services and press select.
2. Scroll to c wait on, c wait off or c wait cHeck. Press oPtions.
3. sHow Details is highlighted. Press select.
4. Press Dial to call. Listen for conrmation of your instruction or hear the status
of your call waiting.
Add or edit an entry
1. Press menU then scroll to network services and press select.
2. Scroll to the entry you want. Press oPtions.
3. Scroll to eDit entrY. Press select.
4. Enter the name you want and press save.
5. Enter the number you want and press save.
6. Press Back to return to the previous menu level.
You can edit existing entries or use an ‘empty’
slot to enter your own preferred number in the
Useful Numbers directory.
Names can be up to 12 characters and number up
to 24 digits long.
If you use this feature you will pay for the cost of
the diverted call.