If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
6
WARNING
Do not place your BT Synergy 5100 in the
bathroom or other humid areas.
Handset range
The BT Synergy 5100 has a range of up to 300
metres outdoors when there is a clear line of sight
between the base and handset. Any obstruction
between the base and handset will reduce the
range signicantly. With the base indoors and
handset either indoors or outdoors, the range will
normally be up to 50 metres. Thick stone walls
can severely affect the range.
Signal strength
The icon on your handset indicates when you
are in range. When out of range of the base the
icon will ash and the out-of-range tone will
sound every minute. This tone is repeated until
you move back into range.
IMPORTANT
The base station must be plugged into the mains
power at all times. Do not connect the telephone
line cord into the wall socket until the handset is
fully charged. Only use the power and telephone
cables supplied with the product.
Location
You need to place your BT Synergy 5100 base within 2 metres of the mains
power socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference. Your BT Synergy 5100 works by sending radio signals between
the handset and base. The strength of the signal depends on where you site
the base. Putting it as high as possible ensures the best signal.

Setting up

Connect the base
1. Plug the mains power cable into the socket marked on the underside of
the base and plug the other end into the mains power wall socket and switch
the power on.
The telephone cable is pre-installed in the base but do not connect the other
end to the telephone wall socket yet.
Getting started
Telephone line cord
(pre-installed)