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If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
Symbols
Emoticons
Do you have two text phone bases connected to
the same phone line?
If you have two text phone base stations plugged
into one line, you are likely to experience
problems receiving text messages. Normally, only
one SMS enabled base unit (DECT or cordless) can
be plugged into any line.
If you do want to use two base units and still
receive written text you must delete receive
service centre number from one of the base
stations. To do this on your BT Synergy 5100, see
page 45. This will allow you to send text via either
base station but texts will only be received on the
product with the active receive centre number.
If the base unit with the active receive centre
number is a DECT product then all handsets
registered to it will be able to receive text
messages.
Total number of messages
Your BT Synergy 5100 can store up to a total of
50 short messages across all handset Outboxes,
Drafts boxes and Inboxes.
Memory full alert
If the text mailboxes are full when you attempt to
write a new message the display shows memorY
fUll Delete messages for 2 seconds. You
must delete messages before you can write and
send a new one.
Text messaging
senD is highlighted Press select to send the message.
Enter the phone number or press
Search to open the phonebook
then scroll to the number you want
and press select. Now press senD.
Or scroll or to:
save Press select to save the message in
the Drafts folder.
insert sYmBol Press select. The symbol table is displayed.
Press or to highlight the symbol you
want then press insert.
insert emoticon Press select. The Emoticon table is displayed.
Press or to highlight the Emoticon
you want then press Insert.
insert temPlate Press select. The list of templates is displayed.
Press or to highlight the Template you
want then press insert.
4. When sending a message, the display shows senDing message then
message sent.
Standard text entry
With standard text entry you can enter a word by pressing each letter button a
number of times to display the character you want on the screen. For example,
to write the word “Hello”, press twice, twice, three times, three
times and three times.
Receiving and reading text messages
When you receive a new text message, the icon is displayed along with YoU
Have x new messages.