If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
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IMPORTANT
You must subscribe to your Network Provider’s
Caller Display service so that you can use text
messaging and you must not withhold your
telephone number.
A quarterly fee may be payable, please contact
your network provider for more details.
Some other network provider lines may not be
compatible with this text messaging service.
You may also send messages to landline phones
that are NOT text compatible. Messages to non-
compatible lines will be connected to voice text
and delivered in spoken words to the telephone
as a call. Please note that the conversion can
translate common abbreviations and smileys
etc, but to ensure maximum clarity of message
delivery, abbreviations etc should be used
sparingly.
Welcome to the BT text messaging service on your BT Synergy. Your BT Synergy
5100 can send and receive text messages from participating mobile networks
and compatible landline telephones in the UK.
The xed line text service is provided under BT’s terms and conditions for
telephone service. These can be found by visiting the BT.com website at:
http://www.bt.com/terms
Subscribe to the text messaging service
When you send your rst text message from your BT Synergy 5100 you will
automatically be registered for the service.
On receipt of your rst text through the service, the system will send you
a welcome text message back. You may also register by sending the word
‘Register’ to 00000 upon which you will receive a conrmation message.
Cost of the xed line service
There is no subscription charge (other than the subscription to Caller Display).
Visit the BT.com website (www.bt.com) to nd out how much it costs to send a
text message (depends upon your call package).
Send a text message
1. Press menU, text messaging is displayed, press select.
2. write message is highlighted. Press select.
3. Use the keypad to enter your message.
4. Press oPtions.
Text messaging
Writing tips
Press clear to delete incorrect characters.
Use or to move the cursor through the text, if
you want to insert/delete text.
Upper & lower case
Press to switch between upper case ABC,
lower case abc letters and numbers.
Maximum number of characters in a text message
is 160. The display shows a character countdown
from 160 down to 0 (Unless message size is set to
612 characters).
If the text is unsuccessful, the message UnaBle
to senD will be displayed.
In order to send and receive text messages
you must not withhold your number. On most
networks if you normally withhold your number
the 1470 prex presents your number for you.