BT 5100 - page 51

51
If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
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• The batteries may be at, dead or incorrectly inserted. Recharge or replace the batteries.
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• Is the handset registered correctly to the base, see page 47.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
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• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press .
• Make sure the handset is in range of the base.
• Another handset registered to your BT Synergy 5100 base may be on the line.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 33.
• The caller may have withheld their number.
• An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code.