
Introduction
•Chapter 5, 
•Appendix A, Technical Specifications, provides the SmartSTACK 100 
•Appendix B, Glossary, provides a glossary of terms both specific to the SmartSTACK 100 
1.2 GETTING HELP
For additional support related to this device or document, contact the Cabletron Systems Global Call Center:
| Phone | (603)  | 
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| Internet mail | support@ctron.com | 
| 
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| FTP | ctron.com (134.141.197.25) | 
| Login | anonymous | 
| Password | your email address | 
| 
 | 
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| BBS | (603)  | 
| Modem setting | 8N1: 8 data bits, No parity, 1 stop bit | 
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For additional information about Cabletron Systems or its products, visit the World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.
To send comments or suggestions concerning this document, contact the Cabletron Systems Technical Writing Department via the following email address: TechWriting@ctron.com
Make sure to include the document Part Number in the email message.
Before calling the Cabletron Systems Global Call Center, have the following information ready:
•Your Cabletron Systems service contract number
•A description of the failure
