Chapter 5: Troubleshooting
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It may be necessary to provide proof of proper configuration of your WAN connection. Service Providers typically require proof that the customer’s equipment is configured correctly before checking their own configuration.
Status (STS) LED is OFF
The port is operating normally. If it is not, and this LED is OFF, the port may be disabled. Use management to make sure that the WAN interface on the
Status (STS) LED is RED
A RED alarm indicates that the WAN connection is not receiving proper framing or has lost framing from the remote device.
•Verify the framing, zero suppression, and T3 clock source.
•Verify the use of proper cabling on the WAN connection.
Status (STS) LED is AMBER
The device is in Yellow alarm mode. A Yellow alarm indicates that the
•Check for faulty or incorrect cabling between the Telco and the
•Request that the Telco verify the configuration and operation of the circuit.
Status (STS) LED is AMBER (blinking)
Device is in test mode.
•The
•Loopback Testing is underway on a WAN circuit. Loopback testing can be initiated by the Telco.
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