3Com 3CR990-FX-97 Running the 3Com DOS Diagnostics Program, Running the NIC Diagnostics Tests

Models: 3CR990-FX-97

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8Running NIC Diagnostics

Running the 3Com DOS Diagnostics Program

To start the 3Com DOS diagnostics program for DOS and NetWare installations:

1Copy 3c99xcfg.exe from the EtherCD to the root directory of a DOS-bootable diskette.

CAUTION: If you are running Japanese DOS, you must switch to U.S.-mode DOS before running the 3Com DOS diagnostics program.

NOTE: If you do not have a DOS-bootable diskette, see “Making a DOS-Bootable

Diskette” on page 11 for instructions.

2Boot to DOS using the DOS-bootable diskette.

3Enter the following at the DOS prompt: a:\3c99xcfg.exe

where a:\ is the drive containing the DOS-bootable diskette.

For more information about the 3Com DOS Diagnostics program to configure the NIC, see “Using the 3Com DOS Configuration Program” on page 50.

Running the NIC Diagnostics Tests

The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items:

Network

NIC

To run the NIC Test or Network Test:

1Make sure the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.

2Open the Windows Start menu.

3Select Programs, and then 3Com NIC Utilities.

4Click 3Com NIC Doctor.

The 3Com NIC Diagnostics screen appears.

NOTE: Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark

(?) in the upper right corner of the screen, move it over a topic, and click once.

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3Com 3CR990-FX-97 Running the 3Com DOS Diagnostics Program, Running the NIC Diagnostics Tests, Running NIC Diagnostics