Running the NIC Diagnostics Tests

The following tabs are available for viewing NIC data:

Tab

Description

 

 

General

Select the General tab to display the node address, I/O address, and device ID for

 

the installed NIC.

 

 

Configuration

Select the Configuration tab to view and modify configuration settings for the

 

installed NIC.

 

 

Statistics

Select the Statistics tab to view network traffic statistics about the installed NIC.

 

 

Diagnostics

Select the Diagnostics tab to access diagnostics tests you can run on the installed

 

NIC.

 

 

Support

Select the Support tab to access various 3Com customer support resources.

 

 

Utilities

Select the Utilities tab to:

 

- Update firmware for the installed NIC.

 

- Perform an encryption loopback test (to test the encryption chip).

 

- Test the SMBus on the system.

 

 

5Select the Diagnostics tab.

The Diagnostics screen appears.

Running the Network Test

Run the Network Test to check the NIC connectivity to the network.

To successfully pass the Network Connectivity test, at least one of the following conditions must be met:

A Windows client running on the same network. This client must have a successfully installed Windows diagnostics program is currently not running.

A NetWare server running on the same network.

A DHCP server running on the same network.

A DNS server running on the same network with TCP/IP properties configured for the DNS server.

To run the Network test:

1On the Diagnostics screen, click Run Network Test. The Network Connectivity Test screen appears.

2Click Start.

If the test passes, the NIC connection to the network is functioning correctly.

3Click Close.

If the test fails, make sure the:

NIC is properly connected to the network cable.

Hub or switch to which the NIC is connected is powered on.

Cable complies with the proper length and specifications for your network.

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3Com 3CR990-FX-97 manual Running the Network Test, Running the NIC Diagnostics Tests, Tab Description