Running NIC Diagnostics, Technical Support | 3Com 3CR990-FX-97

Contents

8Running NIC Diagnostics

Running the 3Com DOS Diagnostics Program			62
Running the NIC Diagnostics Tests		62
Running the Network Test	63
Running the NIC Test 64
Viewing the NIC LEDs in the 3Com Diagnostics Program 64
Viewing Network Statistics	64
Using the 3Com Icon in the Windows System Tray 65
Enabling the Icon 65
Displaying Network Statistics		65
Removing the 3Com NIC Diagnostics Program			65

ASpeciﬁcations and Cabling Requirements

3CR990-FX-97 NIC Speciﬁcations 67

Cabling Requirements 68

BInstalling the 3Com DMI Agent

About the 3Com DMI Agent	69
System Requirements 70
Client PC Requirements	70
Network Management Requirements 70
Installing the 3Com DMI Agent 70

C EtherCD Content and Navigation

Root Subdirectories List 74

Enabling Auto Insert 74

Text Files List 75

DInstalling a 3Com NIC While Installing the NOS

Windows Fresh Installation		77
Windows NT	77
Windows 2000	77
NetWare Fresh Installation		77
Requirements	77
Installation Instructions		77

E Technical Support

Online Technical Services	79
World Wide Web Site	79
3Com Knowledgebase Web Services		79
3Com FTP Site 79
Support from Your Network Supplier		80
Support from 3Com 80
Returning Products for Repair 80

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3Com 3CR990-FX-97 manual Running NIC Diagnostics, Speciﬁcations and Cabling Requirements, Installing the 3Com DMI Agent

Contents

User Guide 3CR990-FX-97 United States Government Legend Contents Contents Installing NetWare Drivers Troubleshooting the NICConﬁguring the NIC EtherCD Content and Navigation Running NIC DiagnosticsInstalling the 3Com DMI Agent Installing a 3Com NIC While Installing the NOS Index Regulatory Compliance Information Page About This Guide ConventionsIcon Information That About This Guide Convention Description Data Encryption IntroductionOnboard 3XP Processor Product Name/Description Model Number 3CR990-FX-97 NIC Features Supported NIC Feature DescriptionIntroduction Remote Wake-Up and Multiple NIC Installations Ofﬂoad Features3CR990-FX-97 NIC Features Remote Wake-Up Integrated Boot ROM with Managed PC Boot Agent MBA Desktop Management Interface DMI Flow Control Features Remote ControlHot Plug NIC Installation Keep-Alive Ofﬂine Diagnostics Link Negotiation Installation Overview Safety Precautions Installing and Connecting the NIC Installation RequirementsInstalling Multiple NICs Upgrading Windows 95 to Windows Creating Installation Diskettes Installing From DisketteMaking a DOS-Bootable Diskette Upgrading Windows 98 to Windows Me Product Registration Click Register Product, and then Register Online Connector Cable Maximum Network Segment Preparing the NIC and the ComputerPreparing the NIC and the Computer Installing and Connecting the NIC Understanding the LEDs Description Flashing Steady Off Installing Software Software Installation Requirements Getting HelpClick Downloads Installing NIC Drivers and Diagnostics For Windows Installing the Network Driver Using the EtherCDBefore Installing the Network Driver Installing the Driver Windows Installing the Network Driver Using the EtherCDVerifying the Driver Installation Click Device Manager Windows NT Click Have Disk Installing the Network Driver Using the EtherCD Windows Me Windows Windows Installing the Network Driver Using the EtherCD Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Installing Multiple NICs Updating the Network Driver and NIC SoftwareWindows XP, Windows 2000, Windows Me, Windows 98 Installing Multiple NICs Installing NIC Drivers and Diagnostics For Windows Using Windows Ofﬂoad Features Enabling OfﬂoadsClick Conﬁgure Conﬁguring IPSec Ofﬂoads Using Windows Ofﬂoad FeaturesValue Offload Function Enabled Conﬁguring Ofﬂoads for a Group of Different NICs Conﬁguring IPSec for Windows Ofﬂoading Encryption ProcessingAuto-Selecting Basic or Strong Encryption Processing Conﬁguring IPSec Ofﬂoads Creating a Security Policy Select IP Security Policy Management, and then click AddEncryption Type Level Description Clear the Activate the default response rule check box Left pane, click IP Security Policies on Local Machine Using Windows Ofﬂoad Features Downloading the High Encryption Pack for Windows Select Un-assignPage Using the Latest Support Packs Installing NetWare DriversInstalling and Conﬁguring the NetWare Driver NetWare Version Required Support Pack Obtaining NetWare Loadable Modules NetWare Driver Installation RequirementsInstalling NetWare Drivers Netware Packet Receive Buffers Slot Numbers for Multiple NICs Installing the NetWare DriverInstalling and Conﬁguring the NetWare Driver Obtaining Slot Numbers Installing the NetWare Driver Using Inetcfg For NetWare 5.x or Verifying the PCI Slot Number Verifying the Installation and Conﬁguration From the Available Options menu, select LAN/WAN Drivers Changing NetWare Driver Conﬁguration Parameters Changing NetWare Driver Conﬁguration ParametersPage Conﬁguring the NIC Default NIC SettingsOption Description Settings Mbps Option Description Conﬁguration MethodsConﬁguring the NIC Method Description Requirements Changing General NIC Conﬁguration Settings Using the 3Com NIC Diagnostics ProgramChanging General NIC Conﬁguration Settings Using the 3Com DOS Conﬁguration Program Booting From the Network Conﬁguring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Conﬁguring the Managed PC Boot Agent MBA BBS BIOS-Compatible PCs Non-BBS BIOS-Compatible PCs Disabling the 3Com Logo Disabling the 3Com LogoPage Troubleshooting the NIC Viewing the NIC LEDs in the Diagnostics ProgramInterpreting the NIC LEDs Accessing the 3Com Knowledgebase Accessing 3Com Support DatabasesTroubleshooting Problems with the LEDs Accessing the 3Com NIC Help System Cleaning Up a Broken Installation Troubleshooting the NIC InstallationProblems/Error Messages Troubleshooting the NIC Installation Troubleshooting the Network Connection Tip Description Removing the Network Driver Troubleshooting Remote Wake-UpTroubleshooting Remote Wake-Up Double-clickNetwork Adapters Windows 95, 98, and Me Running NIC Diagnostics Running the 3Com DOS Diagnostics Program Running the NIC Diagnostics TestsRunning NIC Diagnostics Running the NIC Diagnostics Tests Running the Network TestTab Description Running the NIC Test Viewing the NIC LEDs in the 3Com Diagnostics ProgramViewing Network Statistics Click Perform NIC Test Using the 3Com Icon in the Windows System Tray Using the 3Com Icon in the Windows System TrayRemoving the 3Com NIC Diagnostics Program Enabling the IconPage Network Interface 3CR990-FX-97 NIC SpeciﬁcationsHardware Environment Speciﬁcations and Cabling Requirements Network cable connector TransceiverCabling Requirements Speed Installing the 3Com DMI Agent About the 3Com DMI Agent System Requirements Installing the 3Com DMI AgentInstalling the 3Com DMI Agent Client PC Requirements Click Install 3Com DMI Agent Now Page EtherCD Content and Navigation Links Description Enabling Auto Insert EtherCD Content and NavigationRoot Subdirectories List Subdirectory Contains Text Files List Text Files ListFile Name File Description Page Installation Instructions Windows Fresh InstallationNetWare Fresh Installation Requirements Installing a 3Com NIC While Installing the NOS \nwserver Technical Support Online Technical Services3Com Knowledgebase Web Services World Wide Web Site Returning Products for Repair Support from Your Network SupplierSupport from 3Com Technical Support Index Numerics Index Mediaselect Verbose Index Regulatory Compliance Information FCC Class B Statement Regulatory Compliance Information ModelDescription