Problems Unique to Windows 171
Troubleshooting
The BJ Status Monitor is Not Displayed
Ensure “Enable bi-directional support for this printer” is selected.
1Open the Printer Properties dialog box.
Opening the Printer Properties Dialog Box
2On the Details tab, click Spool Settings and select Enable bidirectional
support for this printer.
In Windows XP/Windows 2000, select Enable bidirectional support on the
Ports tab.
Note Windows XP displays the BJ Status Monitor, and the message that asks
you to set Enable bi-directional support to ON.
S200.book Page 171 Saturday, September 22, 2001 2:34 PM