An Error Message is Displayed While Using the Photo Viewer
If one of the following messages appears while using the Photo Viewer, printing may be disabled or the Photo Viewer may be forced to terminate.
Error Message | Try This |
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Executing maintenance. | Printing cannot be done in the maintenance mode. |
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Insert a memory card. | Insert a memory card after checking its orientation. |
| See “Using a Memory Card” on page 7. |
| If a memory card has already been inserted, remove it and then insert it again. Next, |
| check that the Indicator lamp stays on. |
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The printer’s card slot has been | The memory card utility started on the computer has |
When the card slot is | |
| When you have finished writing data to the card, cancel the |
| the cancellation procedure, see “Setting up the Card Slot as the Memory Card Drive |
| of the Computer” on page 31. |
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There is a problem with the | • The memory card is inserted incorrectly. |
memory card or it is not inserted. | Insert the memory card after checking its orientation. See “Using a Memory Card” |
...... | on page 7. |
| If a memory card has already been inserted, remove it and then insert it again. |
| Next, check that the Indicator lamp stays on. |
| • The memory card cannot be read. |
| Image data edited/processed on the computer must also be printed from the |
| computer. |
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Insufficient disk space | The hard disk of the computer does not have a sufficient free space. |
| Delete unnecessary files on the hard disk to create sufficient free space, then start |
| the Photo Viewer again. |
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Insufficient memory | The computer does not have sufficient free memory. Close some applications or |
| increase memory, then start the Photo Viewer again. |
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A digital camera is connected to | Printing from a computer or the operation panel cannot be done when a digital |
the printer | camera or digital video camcorder is connected to the printer. |
| After completion of operation from the digital camera, disconnect the connection |
| cable. |
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Failed to communicate with the | The computer cannot communicate with the printer. |
printer | Check whether the cable is connected securely between the printer and computer. |
| Turn the printer off and on again, then start the Photo Viewer again. |
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Failed to print | An unexpected error occurred during printing. |
| Turn the printer off and on again. |
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An internal error (code = nnnn) | An internal error occurred. |
occurred | Turn the printer off and on again, then start the Photo Viewer again. |
(n: Alphanumeric character) | If the same error persists, reboot the computer and then start the Photo Viewer |
| again. |
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