13-10 Troubleshooting Chapter 13
Message Error Code Cause Action
LOAD PAPER — The multi-purpose tray is
empty. Load paper in the multi-
purpose tray (→ p. 2-17).
Make sure the stack is does
not exceed the paper limit
mark (P). Then press
Resume.
MEMORY FULL #037 The unit's memory is full
because it has received
too many documents, or a
very long or detailed
document.
Print any documents stored in
memory (→ pp. 7-18, 8-11,
8-13). Then start again.
The unit’s memory is full
because you tried to send
or copy too many pages
at once, or a very long or
detailed document.
Divide the document and
send or copy each part
separately. To free up space
in the unit’s memory, print or
delete any documents in
memory you no longer need.
(→ pp. 7-18, 7-20, 8-11, 8-13)
MEMORY USED nn % — Shows the percentage of
memory currently in use. If you need more space, wait
for the unit to send any faxes.
Also, print or delete any
documents in memory you no
longer need. (→ pp. 7-18,
7-20, 8-11, 8-13)
NO RX PAPER #012 The other party’s fax
machine is out of paper
or its memory is full.
Contact the other party and
have them load paper in their
fax machine or free up space
in their fax machine’s
memory.
NO TEL ##022 The one-touch speed
dialling button or coded
speed dialling code you
entered has not been
registered.
Register the one-touch speed
dialling button or coded speed
dialling code. (→ pp. 6-3, 6-6)