Chapter 13 Troubleshooting 13-11
Troubleshooting
Message Error Code Cause Action
NOT AVAILABLE #025 In manual sending, you
entered a speed dialling
number that is assigned
to a group.
Use regular dialling, or enter a
one-touch speed dialling
button or coded speed dialling
code that only has one
fax/telephone number
registered.
PHOTO INK IN USE —The Photo BJ cartridge is
installed in the unit. Change to a different BJ
cartridge type if necessary
(→ p. 12-12)
PRINT W/ BC-22e? — The unit is confirming
that it is all right to print a
colour document in
memory with the installed
Photo BJ cartridge
(PHOTO INK PRINT
setting disabled in the
MultiPASS C75/FAX-
B215C).
Press T to print the colour
document with the Photo BJ
cartridge, or press # to cancel
printing.
For the MultiPASS C75/ FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. (→ p. 14-8)
RECD IN MEMORY — The unit received the fax
in memory because
paper or ink ran out, a
paper jam occurred, or
the incorrect BJ cartridge
was installed.
Load paper in the multi-
purpose tray (→ p. 2-17),
replace the BJ cartridge or
tank(s) (→ pp. 12-12, 12-15),
clear the paper jam
(→ p. 13-4), or install the
correct BJ cartridge.
(→ p. 12-12)
RECEIVED IN FILE
(MultiPASS models
only)
— Your PC was off and a
document was received
in the unit's memory.
Upload the document to your
PC, or print the document.
(→ p. 8-11)
The MultiPASS Status
Monitor is not running. On the Windows® desktop,
click Start and point to
Programs. On the Programs
menu, point to MultiPASS
Suite, then click MultiPASS
Status Monitor.