Printer Does Not Start
Cause | Action |
The printer is not powered on. / The | Make sure that the power cord is securely plugged into the Power Cord |
power cord is no connected. | Connector of the printer. Plug the power cord all the way in, since it may be |
| difficult to plug. |
Ink tank is empty. | Open the Top Cover of the printer to confirm how the ink lamps light or flash, |
| and then take the appropriate action depending on the error condition. For |
| details, see “Getting the Ink Status Information” on page 23. |
Ink tank not installed in proper position. Open the Top Cover and check the ink lamps.
| If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be | ||||||
| installed in a wrong position. |
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| Confirm that the ink tanks are installed in the appropriate positions. See | ||||||
| “Replacing an Ink Tank” on page 23. |
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Ink tank is not installed securely. | Open the Top Cover and check the ink lamps. |
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| If the ink lamp is not lit, press the |
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| mark on the ink tank until it clicks into | |||
| place. The ink lamp lights up red | when the ink tank is fully inserted. | |||||
Unnecessary print jobs are left in | Restarting your computer may solve the problem. | ||||||
queue. / Computer problems. | If there are any unnecessary print jobs, follow the procedure below to delete | ||||||
| them. |
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| (1)Open the printer properties dialog box. |
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| Refer to “Opening the Printer Properties Dialog Box Directly from Control | ||||||
| Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the | ||||||
| User’s Guide |
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| (2)Click the Maintenance tab and then View Printer Status. | ||||||
| The printer status monitor is displayed. |
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| (3)Click Display Print Queue. |
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| (4)Select Cancel All Documents on the Printer menu. | ||||||
| You may not be able to select this depending on the privileges of the | ||||||
| account. |
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| (5)When the confirmation message is displayed, click Yes. | ||||||
| The print jobs are deleted. |
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| (1)Click the printer icon in the Dock to display the list of print jobs in progress. | ||||||
| In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print | ||||||
| Center and | ||||||
| (2)Select the print job to delete and click | . | |||||
| The print jobs are deleted. |
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The printer is not ready. | Check if the POWER lamp is lit green. |
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| If the POWER lamp is off, turn the printer on. |
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| While the POWER lamp is flashing green, the printer is initializing. Wait until the | ||||||
| POWER lamp stops flashing and remains lit green. | ||||||
| Note |
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| When printing large data such as a photo or graphics, it may take longer to start | ||||||
| printing. While the POWER lamp is flashing green, the computer is processing | ||||||
| data and sending them to the printer. Wait until printing starts. |
Troubleshooting 59