Printer Moves But Ink Is Not Ejected
Cause | Action |
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Print Head nozzles are clogged. | Print the nozzle check pattern to check for uneven ink output. | ||
| For details on how to print the nozzle check pattern, how to clean the Print | ||
| Head, and how to perform Print Head Deep Cleaning, see “When Printing | ||
| Becomes Faint or Colors Are Incorrect” on page 29. |
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| z If the nozzle check pattern does not print out properly | ||
| Check if any of the missing colors are due to empty tanks. | ||
| If there is plenty of ink and the printer does not print, clean the Print Head | ||
| and then print the nozzle check pattern to check that ink is ejecting properly. | ||
| z If the problem is not resolved after performing Print Head Cleaning | ||
| twice |
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| Perform Print Head Deep Cleaning. |
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| If the problem is not resolved after performing Print Head Deep Cleaning, | ||
| turn off the printer and perform Print Head Deep Cleaning again after 24 | ||
| hours or later. |
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| z If the problem is still not resolved after performing Print Head Deep | ||
| Cleaning twice |
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| The Print Head may be damaged. Contact your Canon Service | ||
| representative. |
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Ink tank is empty. | Open the Top Cover of the printer to confirm how the ink lamps light or flash, | ||
| and then take the appropriate action depending on the error condition. For | ||
| details, see “Getting the Ink Status Information” on page 23. | ||
The protective film is remaining. | Make sure all of the protective film is peeled off and the air hole is exposed, as | ||
| illustrated in (A). If the orange tape is left as in (B), pull the orange tape and | ||
| remove it. |
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| (A) | (B) | |
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(A) Correct
(B) Incorrect
The tape is not peeled off.
60Troubleshooting