Cannot Install the Printer Driver
Cause | Action |
| If you were unable to proceed beyond the Printer Connection screen, follow the |
| procedure below to reinstall the printer driver. |
Unable to proceed beyond the Printer |
|
Connection screen. |
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(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your printer’s name), then remove the
(5)Turn the printer off.
(6)Restart the computer.
(7)Make sure you have no application software running, including
(8)Follow the procedure described in your setup sheet to reinstall the printer driver.
Installation does not start automatically |
|
when the Setup |
|
into your computer’s disc drive. | (1)Click Start then Computer. |
|
In Windows XP, Click Start then My Computer.
In Windows 2000,
(2)
Note
To use the Run command to start the setup program, specify your disc drive and then the name of the setup program, MSETUP4.EXE. The drive letter of the disc drive depends on your computer.
| ||
| If the | |
| displayed, try different disks and see if they are displayed. If other disks are | |
| displayed, there is a problem with the Setup | |
| representative. | |
Installation procedure not followed | Follow the procedure described in your setup sheet for proper installation. | |
correctly. | If the drivers were not installed correctly, uninstall the printer driver, restart your | |
| computer, and then reinstall the drivers. Refer to the PC Printing Guide on- | |
| screen manual. | |
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Note
If the installer was forced to be terminated due to an Windows error, the system may be in an unstable condition and you may not be able to install the drivers. Restart your computer before reinstalling.
Troubleshooting 53