„Error No.: 2002 Is Displayed

Cause

Action

PictBridge compliant device is

See “Nineteen Flashes: An unsupported USB hub is connected. Remove the

connected via an unsupported USB

hub.” on page 65 in “ALARM Lamp Flashes Orange” on page 64.

hub.

 

Error Message Appears on a PictBridge Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them.

Note

zThis section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non- Canon PictBridge compliant devices, check the status of the ALARM lamp and take the appropriate action to clear the error. For details, see “ALARM Lamp Flashes Orange” on page 64.

zFor the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message On

Action

PictBridge Compliant

Device

 

“Printer in use”

Images are being printed from the computer.

 

Wait until printing ends.

 

If the printer is warming up, wait until the warm-up ends. When it is ready, the

 

printer starts printing automatically.

“No paper”

Load paper in the Rear Tray, and select Continue* in the display on your

 

PictBridge compliant device.

 

* To resume printing, you can press the RESUME/CANCEL button on the

 

printer instead of selecting Continue.

“Paper jam”

Select Stop in the display on your PictBridge compliant device to stop printing.

 

Remove the jammed paper, load new paper, press the RESUME/CANCEL

 

button on the printer, and try printing again.

“Printer cover open”

Close the Top Cover on the printer.

“No print head”

The Print Head is defective or is not installed.

 

For details on how to resolve the error, see “Five flashes: Print Head is not

 

installed. / Print Head is defective.” on page 64 in “ALARM Lamp Flashes

 

Orange” on page 64.

“Waste tank full” / “ink absorber full”

The ink absorber is nearly full.

 

For details on how to resolve the error, see “Eight flashes: Ink absorber is

 

almost full.” on page 64 in “ALARM Lamp Flashes Orange” on page 64.

“No ink” / “Ink cassette error”

The ink tank is not installed properly or empty.

 

Check the number of how many the ALARM lamp flashes and take the

 

appropriate action to resolve the error.

 

See “ALARM Lamp Flashes Orange” on page 64.

“Ink Error”

An ink tank that was once empty is installed.

 

For details on how to resolve the error, see “Thirteen Flashes: Ink level cannot

 

be detected.” on page 65 in “ALARM Lamp Flashes Orange” on page 64.

“Hardware Error”

Ink tank errors have occurred. Replace the ink tank.

 

 

68Troubleshooting