Error No.: 2002 Is Displayed
Cause | Action |
PictBridge compliant device is | See “Nineteen Flashes: An unsupported USB hub is connected. Remove the |
connected via an unsupported USB | hub.” on page 65 in “ALARM Lamp Flashes Orange” on page 64. |
hub. |
|
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them.
Note
zThis section describes errors that are indicated on
zFor the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On | Action |
PictBridge Compliant | |
Device |
|
“Printer in use” | Images are being printed from the computer. |
| Wait until printing ends. |
| If the printer is warming up, wait until the |
| printer starts printing automatically. |
“No paper” | Load paper in the Rear Tray, and select Continue* in the display on your |
| PictBridge compliant device. |
| * To resume printing, you can press the RESUME/CANCEL button on the |
| printer instead of selecting Continue. |
“Paper jam” | Select Stop in the display on your PictBridge compliant device to stop printing. |
| Remove the jammed paper, load new paper, press the RESUME/CANCEL |
| button on the printer, and try printing again. |
“Printer cover open” | Close the Top Cover on the printer. |
“No print head” | The Print Head is defective or is not installed. |
| For details on how to resolve the error, see “Five flashes: Print Head is not |
| installed. / Print Head is defective.” on page 64 in “ALARM Lamp Flashes |
| Orange” on page 64. |
“Waste tank full” / “ink absorber full” | The ink absorber is nearly full. |
| For details on how to resolve the error, see “Eight flashes: Ink absorber is |
| almost full.” on page 64 in “ALARM Lamp Flashes Orange” on page 64. |
“No ink” / “Ink cassette error” | The ink tank is not installed properly or empty. |
| Check the number of how many the ALARM lamp flashes and take the |
| appropriate action to resolve the error. |
| See “ALARM Lamp Flashes Orange” on page 64. |
“Ink Error” | An ink tank that was once empty is installed. |
| For details on how to resolve the error, see “Thirteen Flashes: Ink level cannot |
| be detected.” on page 65 in “ALARM Lamp Flashes Orange” on page 64. |
“Hardware Error” | Ink tank errors have occurred. Replace the ink tank. |
|
|
68Troubleshooting