ALARM Lamp Flashes Orange
ALARM Lamp Flashes Orange
When a printer error occurs, the ALARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
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the number of flashes |
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| Cause |
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Two flashes: Printer is out of paper. / |
| Reload paper in the Rear Tray or Front Tray and press the RESUME/CANCEL | ||
Paper does not feed. |
| button. | ||
Three flashes: Paper jam. |
| The paper may be jammed. Remove the jammed paper, reload paper properly | ||
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| in the printer, and then press the RESUME/CANCEL button. See “Paper Jams” |
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| on page 62. |
Four Flashes: Ink tank is not installed |
| Possible causes are as follows: | ||
properly. / Ink may have run out. |
| z If the lamp on the ink tank is not lit, the ink tank may not be installed properly. | ||
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| Install an appropriate ink tank. |
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| z If the lamp on the ink tank is flashing, ink may have run out. |
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| Replacing the ink tank is recommended. |
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| If printing is in progress and you want to continue printing, press the |
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| RESUME/CANCEL button with the ink tank installed. Then printing can |
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| continue. Replacing the ink tank is recommended after the printing. The |
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| printer may be damaged if printing is continued under the ink out condition. |
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| See “Replacing an Ink Tank” on page 23. |
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| Note |
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| If multiple ink lamps are flashing, see “Getting the Ink Status Information” on |
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| page 23 and confirm the status of each ink tank. |
Five flashes: Print Head is not installed. |
| Follow the directions given in your setup sheet to install the Print Head. | ||
/ Print Head is defective. |
| If the Print Head is already installed, remove the Print Head once and then | ||
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| reinstall it. |
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| If the error is still not resolved, the Print Head may be damaged. Contact your |
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| Canon Service representative. |
Seven Flashes: Ink tank is not installed |
| Possible causes are as follows: | ||
in the correct position. |
| z Some ink tanks are not installed in the correct position. (The lamps on the ink | ||
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| tanks flash.) |
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| z More than one ink tanks of the same color are installed. (The lamps on the |
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| ink tanks flash.) |
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| Confirm that the ink tanks are installed in the appropriate positions. |
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| See “Replacing an Ink Tank” on page 23. |
Eight flashes: Ink absorber is almost |
| The printer has a | ||
full. |
| Cleaning, for example. | ||
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| Eight flashes indicates that the ink absorber is nearly full. |
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| Press the RESUME/CANCEL button to cancel the error so you can continue |
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| printing. |
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| Before the ink absorber becomes completely full, contact a Canon Service |
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| representative. (You will need to replace a particular part of the printer.) |
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| Important |
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| Canon recommends that you call for service as soon as this error occurs. Once |
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| the ink absorber becomes completely full, printing cannot be performed until the |
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| ink absorber is replaced. |
64Troubleshooting