5

Troubleshooting

Printing Problems

Meaningless characters are being printed

Cause 1 You have printed from Windows without installing the printer driver for Windows that was included with the printer.

 

Solution

Install the printer driver for Windows that was included with the printer and print the

 

Reference

data again.

 

See the PCL Driver Guide and the PS Driver Guide.

 

 

 

 

Cause 2

DOS application software printer settings are inadequate.

 

 

 

 

Solution

Reset the DOS application software printer settings on a printer that is compatible with

 

Reference

the machine.

 

See the PCL Driver Guide and the PS Driver Guide.

 

 

A font that is different to the one specified is printed

 

 

 

 

 

 

 

Cause

The “Replace with TrueType font” setting has been set on the printer driver for

 

 

Windows.

 

 

 

 

Solution

Set the “Replace with TrueType font” setting to the correct setting and print the data

 

Reference

again.

 

See the Help function on the printer driver.

You cannot print the last page

Cause The command that identifies the end of the data has not been sent from the PC (The Processing/Data lamp is flashing or lit.).

Solution

Clear the print data. (When you print from application software that does not have a

 

print function and the last page of data is less than one page, the data will remain in the

 

printer’s memory.)

Reference

See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.

5-6Printing Problems

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Image 66
Canon IR3300 manual Printing Problems, Meaningless characters are being printed