Printing Problems, Printer Trouble

Printing Problems

If you have trouble printing, we recommend dealing with the problems in the following ways.

NOTE

•Please contact your Canon service representative if a problem persists, or if you encounter problems not listed below.

The printer does not work

	Cause 1	There is data remaining in the printer’s memory (The Processing/Data lamp is ﬂashing
		or lit.)


	Solution	Print out the data.
	Reference	See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.

	Cause 2	There is a problem with the printer or the software.

	Solution	Look at the message on the display and act accordingly.
	Reference	See “When a Message Is Displayed,” on p. 5-3.

Printing stops before the job is complete


	Cause	There is data remaining in the printer’s memory (The Processing/Data lamp is ﬂashing
		or lit.)


	Solution	Print out the data.
	Reference	See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.

You cannot stop the print job


	Cause	The print job is too large to be stopped.

	Solution	Restart any jobs that have been suspended by performing an error skip.

Printing Problems

5-5