The data does not fit on the page properly (All of the data that should be on the page is not printed)

Cause 1

The paper is not in the correct position.

 

 

Solution

Make sure the printer’s set correctly and try printing again.

Reference

See “Loading Paper,” in the Reference Guide.

 

 

Cause 2

A full page of data, without a border, was printed.

 

 

Solution

Insert a border greater than 5 mm (3/16 in.) around the data and print the data again.

Reference

(Data cannot be printed in a border area of 5 mm (3/16 in.) around the data.)

See the application software manual.

The printing location has slipped

Cause 1

Margin, Offset X or Offset Y in the printer settings menu have been changed.

 

 

Solution

Set Margin, Offset X and Offset Y to 0.0 and print the data again.

Reference

See “Margin,” on p. 3-8.

 

See “Offset X,” and “Offset Y,” on p. 3-10.

 

 

Cause 2

The application software’s top margin and paper location settings are not correct.

 

 

Solution

Set the correct settings for the top margin and the paper location and print the data

Reference

again.

See the application software manual.

Data that should be printed on the same page is printed on two separate pages

Cause 1

The application software’s “Line spacing” and “Number of lines on a page” settings are

 

not correct.

 

 

Solution

Change the settings so that the data fits on one page and print the data again.

Reference

See the application software manual.

 

 

Cause 2

The Timeout setting is too short, when the Personality setting is set to Auto.

 

 

Solution

Change the Personality setting to a setting other than Auto, or the increase the Timeout

Reference

setting.

See “Personality,” on p. 3-19.

 

See “Timeout,” on p. 3-12.

5

Troubleshooting

Printing Problems

5-7

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Image 67
Canon IR3300 manual Printing location has slipped Cause