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Canon LiDE 700F manual Check 1 Reconnect the USB cable

Models: LiDE 700F

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On-screen Manual > Scanning Guide > Troubleshooting > Problems with Scanning > Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear

Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear

Check 1: Reconnect the USB cable.

Use only the USB cable that accompanies the machine.

Check 2: Connect the USB cable to a different USB port on the computer.

Check 3: If the USB cable is connected to a hub, remove it from the hub and connect it to a USB port on the computer.

Check 4: Insert the Setup CD-ROMinto the computer's disc drive and install ScanGear (scanner driver).

Check 5: On the File menu of the application, select Select Source and select your model.

Note

The operation may differ depending on the application.

Check 6: Make sure that the application is TWAIN-compliant.

You cannot open ScanGear (scanner driver) from applications not supporting TWAIN.

Check 7: Exit ScanGear (scanner driver) if it is running on another application.

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Canon LiDE 700F manual Check 1 Reconnect the USB cable

Contents

Using Your Scanner Functions Canon CanoScan LiDE 700F On-screen Manual 1 of 308 pagesHow to Use This Manual How to Use This Manual 2 of 308 pagesOperating the Contents Pane 3 of 308 pages Operating the Explanation Window Operating the Explanation Window 4 of 308 pagesPrinting This Manual 5 of 308 pages Printing This ManualCurrent Document Printing This Manual 6 of 308 pages From Select Target, select All Documents Printing This Manual 7 of 308 pagesAll Documents Using Keywords to Find a Topic Using Keywords to Find a Topic 8 of 308 pagesClick Click Start SearchingUsing Keywords to Find a Topic 9 of 308 pages Display the topic that you want to readDocuments Containing All Keywords Documents Containing Any KeywordRegistering Topics to My Manual Registering Topics to My Manual 10 of 308 pagesDisplay the topic Register the topic to My ManualRegistering Topics to My Manual 11 of 308 pages Symbols Used in this Document Symbols Used in this Document 12 of 308 pagesTrademarks 13 of 308 pages Exif PrintCanoScan LiDE 700F Scanning Guide 14 of 308 pages Useful MP Navigator EX FunctionsCanoScan LiDE 700F Scanning Guide 15 of 308 pagesUsing MP Navigator EX Using MP Navigator EX 16 of 308 pagesUsing MP Navigator EX 17 of 308 pages Scan and Correct/Enhance PhotosGeneral Notes Scanner Driver General Notes Scanner Driver 18 of 308 pagesScanner Driver Restrictions Applications with Restrictions on UseGeneral Notes Scanner Driver 19 of 308 pages Placing Documents 20 of 308 pages Placing DocumentsPlacing Documents Placing Film Placing Documents 21 of 308 pagesPlacing Multiple Documents Placing Documents 22 of 308 pages Gently close the Document CoverPlace the Film Guide on the Platen Load the film into the Film GuidePlacing Documents 23 of 308 pages What You Can Do with This Software What Is MP Navigator EX Supplied Scanner Software?Screens View & Use Window Lets Try Scanning 26 of 308 pages Click Switch Mode at the bottom left of the screen Starting MP Navigator EXStarting MP Navigator EX 27 of 308 pages Double-click Canon MP Navigator EX 2.1 icon on the desktopStarting MP Navigator EX 28 of 308 pages Scanning Photos and Documents Start MP Navigator EX and open the Navigation Mode screenScanning Photos and Documents 29 of 308 pages Scanning Photos and Documents 30 of 308 pages Click ScanEdit the scanned images as required Save the scanned imagesScanning Photos and Documents 31 of 308 pages Scanning Film Scanning Film 32 of 308 pagesPoint to Scan/Import and click Film Place the film on the PlatenScanning Film 33 of 308 pages Select the checkbox of the frame and click ScanScanning Film 34 of 308 pages Edit the scanned images as requiredScanning Multiple Documents at One Time 35 of 308 pages Scanning Multiple Documents at One TimePlace the document on the Platen Click Specify Scanning Multiple Documents at One Time 36 of 308 pagesReturn to the Scan/Import window and click Scan Scanning Multiple Documents at One Time 37 of 308 pages Edit the scanned images as requiredStart MP Navigator EX and open the Navigation Mode screen Scanning Images Larger than the Platen Stitch AssistReturn to the Scan/Import window and click Scan Place the left half of the document face-down on the PlatenAdjust the scanned image as required Swap Left & RightRotate EnlargeReduce Click NextFull-screen Top Easy Scanning with One-click Easy Scanning with One-click 43 of 308 pagesPoint to One-click Start MP Navigator EXEasy Scanning with One-click 44 of 308 pages Click the corresponding iconUseful MP Navigator EX Functions Useful MP Navigator EX Functions 45 of 308 pagesCorrecting/Enhancing Images Automatically 46 of 308 pages Correcting/Enhancing Images AutomaticallyClick Edit/Convert, then click Fix photo images on the list Correcting/Enhancing Images Automatically 47 of 308 pages Click OKFace Sharpener Digital Face SmoothingClick Exit Correcting/Enhancing Images Automatically 48 of 308 pagesClick Save Selected Image or Save All Corrected Images Correcting/Enhancing Images Manually Correcting/Enhancing Images Manually 49 of 308 pagesCorrecting/Enhancing Images Manually 50 of 308 pages Over the imageFace Brightener Blemish RemoverCorrecting/Enhancing Images Manually 51 of 308 pages Click Save Selected Image or Save All Corrected ImagesAdjusting Images 52 of 308 pages Adjusting ImagesSelect the image you want to adjust from the thumbnail list Adjusting Images 53 of 308 pages BrightnessAdjusting Images 54 of 308 pages ContrastSharpness Show-through RemovalSearching Images Searching Images 55 of 308 pagesQuick Search Advanced SearchSearching Images 56 of 308 pages Searching Images 57 of 308 pages Related TopicClassifying Images into Categories 58 of 308 pages Classifying Images into CategoriesSort by, select Categories Classifying Images into Categories 59 of 308 pages Enter Category name and click OKClick Add to List Creating Custom CategoriesUtilizing Images in MP Navigator EX Utilizing Images in MP Navigator EX 60 of 308 pagesSaving scanned images to computer Printing scanned photosSave dialog box, specify the save settings SavingSaving 61 of 308 pages Click SaveSaving 62 of 308 pages 63 of 308 pages Passwords 64 of 308 pages65 of 308 pages Add/delete pages as requiredClick Save Selected Pages or Save All Pages 66 of 308 pagesRearrange the page order as required 67 of 308 pages Use the application to edit/print the filePrinting Documents Printing Documents 68 of 308 pagesPrinting Documents 69 of 308 pages Click PrintPrinting Photos Printing Photos 70 of 308 pagesSelect images and click Print Click Print Photo or Print Album on the listSpecify print settings as required Printing Photos 71 of 308 pagesSending via E-mail Sending via E-mail 72 of 308 pagesSending via E-mail 73 of 308 pages Click OKEditing Files Editing Files 74 of 308 pagesCorrect/enhance images in the Correct/Enhance Images window Correcting Photo ImagesEditing Files 75 of 308 pages Edit the images in ArcSoft PhotoStudioSelect images and click Edit/Convert Click Convert to text file on the listSelect the Password security settings checkbox 76 of 308 pagesDocument Open Password 77 of 308 pagesPermissions Password Re-enter the password and click OK78 of 308 pages Entering a Password to Open a File 79 of 308 pagesPassword dialog box opens. Enter the password and click OK 80 of 308 pagesEnter the password and click OK 81 of 308 pagesMP Navigator EX Screens MP Navigator EX Screens 82 of 308 pagesNavigation Mode Screen Navigation Mode Screen 83 of 308 pagesScan/Import Documents or Images Tab 84 of 308 pages Scan/Import Documents or Images TabPhotos/Documents Platen View & Use Images on your Computer Tab View Use Images on your Computer Tab 85 of 308 pagesMy Box Scanned/Imported Images Specify FolderView Use Images on your Computer Tab 86 of 308 pages Related TopicCustom Scan with One-click Tab Custom Scan with One-click Tab 87 of 308 pagesSave PrintCustom Scan with One-click Tab 88 of 308 pages Start scanning by clicking the buttonSettings and Operation Buttons Photos/Documents Platen Screen Scan/Import WindowDocument Type SpecifyToolbar Thumbnail Window Selected Images AreaScan Settings Dialog Box Photos/Documents Scan Settings Dialog Box Photos/Documents 92 of 308 pagesScanning Resolution Document SizeScan Settings Dialog Box Photos/Documents 93 of 308 pages Defaults Scan Settings Dialog Box Photos/Documents 94 of 308 pagesDocument Language Film Screen Scan/Import Window Film Screen Scan/Import Window 95 of 308 pagesFilm Screen Scan/Import Window 96 of 308 pages Open Scanner DriverFilm Screen Scan/Import Window 97 of 308 pages Display SizeScan Settings Dialog Box Film 98 of 308 pages Scan Settings Dialog Box FilmPreview before scanning Save Dialog Box Save Dialog Box 99 of 308 pagesSave as type Set100 of 308 pages Set Password security settings 101 of 308 pages102 of 308 pages Enable keyword searchStandard 103 of 308 pages SecurityView & Use Window View Use Window 104 of 308 pagesTask Button Area View Use Window 105 of 308 pagesImage Correction/Enhancement Refresh View Use Window 106 of 308 pagesCategory name Images N Selected n View Use Window 107 of 308 pages Images NSelected n Edit Custom Categories108 of 308 pages Rearrange PagesDelete Selected Pages Add109 of 308 pages Print Document Dialog Box Print Document Dialog Box 110 of 308 pagesPrint Document Dialog Box 111 of 308 pages Print Document Dialog Box 112 of 308 pages Print Photo Dialog Box Print Photo Dialog Box 113 of 308 pagesOrientation Print Photo Dialog Box 114 of 308 pagesClose Adjust attachment file size Send via E-mail Dialog BoxSend via E-mail Dialog Box 115 of 308 pages Mail ProgramCorrect/Enhance Images Window 116 of 308 pages Correct/Enhance Images WindowTask Area Correct/Enhance Images Window 117 of 308 pages Correct/Enhance Images Window 118 of 308 pages Correction/EnhancementCorrect/Enhance Images Window 119 of 308 pages Face BrightenerCorrect/Enhance Images Window 120 of 308 pages CompareOne-click Mode Screen One-click Mode Screen 121 of 308 pagesOne-click Mode Screen 122 of 308 pages Switch ModeSave Dialog Box One-click Mode Screen Save Dialog Box One-click Mode Screen 123 of 308 pagesScan Settings Color ModeSave Settings Save Dialog Box One-click Mode Screen 124 of 308 pagesResolution Save Dialog Box One-click Mode Screen 125 of 308 pages Application SettingsOpen with Start scanning by clicking the one-click buttonCancel Save Dialog Box One-click Mode Screen 126 of 308 pagesScan/Preview Scan Settings Dialog Box Scan Settings Dialog Box 127 of 308 pagesGrayscale Black and WhiteScan Settings Dialog Box 128 of 308 pages Scanning ResolutionScan Settings Dialog Box 129 of 308 pages Detect the orientation of text documents and rotate imagesSave Dialog Box Save Dialog Box 130 of 308 pagesSave Dialog Box 131 of 308 pages Exif SettingsRotate Left 90/Rotate Right Exif Settings Dialog Box Exif Settings Dialog Box 132 of 308 pagesScan Settings 133 of 308 pages134 of 308 pages Open the save dialog box after scanning the imageApplication Settings 135 of 308 pages136 of 308 pages Set Password security settings 137 of 308 pagesMail Dialog Box Mail Dialog Box 138 of 308 pagesAttachment Settings Mail Dialog Box 139 of 308 pagesCancel Mail Dialog Box 140 of 308 pagesOCR Dialog Box OCR Dialog Box 141 of 308 pagesSave Settings OCR Dialog Box 142 of 308 pagesOCR Dialog Box 143 of 308 pages Start scanning by clicking the one-click buttonScan Dialog Box Scan Dialog Box 144 of 308 pagesColor Mode Scan Dialog Box 145 of 308 pagesScan Dialog Box 146 of 308 pages SaveDefaults Scan Dialog Box 147 of 308 pagesCopy Dialog Box Copy Dialog Box 148 of 308 pagesPrinter Settings Copy Dialog Box 149 of 308 pagesNumber of Copies Copy Dialog Box 150 of 308 pagesCopy/Preview Print Dialog Box Print Dialog Box 151 of 308 pagesEasy Color Matching Print Dialog Box 152 of 308 pagesOpen a File and Perform Color Matching Print Dialog Box 153 of 308 pages Start scanning by clicking the one-click buttonPrint Layout Dialog Box Print Layout Dialog Box 154 of 308 pagesPrint Layout Dialog Box 155 of 308 pages CopiesPreferences Dialog Box Preferences Dialog Box 156 of 308 pagesGeneral Tab 157 of 308 pages Product NameSave in My Box Location of Temporary FilesGeneral Tab 158 of 308 pages Scanner Button Settings Tab Scanner Button Settings Tab 159 of 308 pagesOpening Files Other than Scanned Images Using images saved on a computerOpening Files Other than Scanned Images 160 of 308 pages Opening Images Saved on a Computer 161 of 308 pages Opening Images Saved on a ComputerClick the folder containing the images you want to open Opening Images Saved on a Computer 162 of 308 pages What Is ScanGear Scanner Driver? What Is ScanGear Scanner Driver? 163 of 308 pagesWhat Is ScanGear Scanner Driver? 164 of 308 pages Auto Scan ModeScanning with Advanced Settings Using ScanGear Scanner Starting ScanGear scanner driverScanning documents after making simple image corrections Scanning with a simple operationStart MP Navigator EX and open the One-click Mode screen Starting ScanGear Scanner DriverStarting ScanGear Scanner Driver 166 of 308 pages Point to Scan/Import and click Photos/Documents PlatenStart the application Starting ScanGear Scanner Driver 167 of 308 pagesStarting from an Application Scanning in Basic Mode Scanning in Basic Mode 168 of 308 pagesWhen Photo or Document is Previewed Click PreviewWhen Film is Previewed Scanning in Basic Mode 169 of 308 pagesSet Destination Scanning in Basic Mode 170 of 308 pages Adjust the scan area cropping frame as requiredSet Output Size Set Image corrections as required Click ScanScanning in Advanced Mode Scanning in Advanced Mode 171 of 308 pagesClick Advanced Mode Set Paper Size and Color ModeScanning in Advanced Mode 172 of 308 pages Set Output SettingsScanning in Auto Scan Mode 173 of 308 pages Scanning in Auto Scan ModeClick Auto Scan Mode Scanning in Auto Scan Mode 174 of 308 pages Scanning Film in Advanced Mode Scanning Film in Advanced Mode 175 of 308 pagesClick Advanced Mode and select film for Select Source Set Select Source, Film Size and Color ModeScanning Film in Advanced Mode 176 of 308 pages Set Output SettingsScanning Multiple Documents at One Time in Advanced Mode Click Multi-Crop above the Preview areaSet Color Mode, Output Resolution, etc. as required Make image corrections as required Click ScanAdjusting Colors Using a Color Pattern Setting Items Sharpening slightly out-of-focus images Reducing graininess Top Adjusting Colors Using a Color Pattern 185 of 308 pages Adjusting Colors Using a Color PatternColor Adjustment Adjusting Colors Using a Color Pattern 186 of 308 pages Adjusting Saturation and Color Balance Adjusting Saturation and Color Balance 187 of 308 pagesSaturation Color BalanceAdjusting Saturation and Color Balance 188 of 308 pages Adjusting Brightness and Contrast 189 of 308 pages Adjusting Brightness and ContrastChannel Brightness Adjusting Brightness and Contrast 190 of 308 pagesContrast Adjusting Histogram 191 of 308 pages Adjusting HistogramReading Histograms Adjusting Histogram 192 of 308 pages Adjusting Histograms Using the SliderImages with more data distributed to the highlight side Images with more data distributed to the shadow sideAdjusting Histogram 193 of 308 pages Adjusting Histograms Using the DroppersAdjusting Tone Curve 194 of 308 pages Adjusting Tone CurveReading Tone Curves Adjusting Tone Curve 195 of 308 pages Adjusting Tone CurveAdjusting Tone Curve 196 of 308 pages Edit custom curveSetting Threshold 197 of 308 pages Setting ThresholdAdjusting Threshold ScanGear Scanner Driver Screens ScanGear Scanner Driver Screens 198 of 308 pagesBasic Mode Tab 199 of 308 pages Display Preview Image Basic Mode Tab 200 of 308 pagesDestination Basic Mode Tab 201 of 308 pages Basic Mode Tab 202 of 308 pages Basic Mode Tab 203 of 308 pages ToolbarAuto Crop Remove Cropping FrameMirror Basic Mode Tab 204 of 308 pagesCheck All Frames Basic Mode Tab 205 of 308 pages Uncheck All FramesInformation Preview AreaAdvanced Mode Tab 206 of 308 pages Favorite SettingsAdvanced Mode Tab 207 of 308 pages Advanced Mode Tab 208 of 308 pages ScanAdvanced Mode Tab 209 of 308 pages ClearAdvanced Mode Tab 210 of 308 pages Advanced Mode Tab 211 of 308 pages Preview AreaInput Settings Input Settings 212 of 308 pagesSelect Source Film SizeInput Settings 213 of 308 pages Color48bitGrayscale16bit Input SizeOutput Settings 214 of 308 pages Output SettingsOutput Resolution Output Settings 215 of 308 pages Switch Aspect RatioPaper Size L, etc. & Monitor Size 1024 x 768 pixels, etc Data SizeOutput Settings 216 of 308 pages Image Settings 217 of 308 pages Image SettingsAuto Tone Image Settings 218 of 308 pages NoneLow MediumImage Settings 219 of 308 pages PressedExposure/Tone Settings Film only Manual Exposure Image Settings 220 of 308 pagesApply the tone value to all frames crops Color Adjustment Buttons Color Adjustment Buttons 221 of 308 pagesSaturation/Color Balance Brightness/ContrastColor Adjustment Buttons 222 of 308 pages Tone Curve SettingsFinal Review ThresholdColor Adjustment Buttons 223 of 308 pages DefaultsAuto Scan Mode Tab Auto Scan Mode Tab 224 of 308 pagesHow to set documents Supported DocumentsAuto Scan Mode Tab 225 of 308 pages InstructionsColor Settings Tab Preferences Dialog Box 226 of 308 pagesScanner Tab Preview TabSelect Folder Where Temporary Files are Saved Sound SettingsCalibration Settings Platen Calibration/Film Calibration Scanner Tab 227 of 308 pagesPreview Tab 228 of 308 pages Larger Preview Tab 229 of 308 pagesSmaller Scan Tab 230 of 308 pages Advanced Mode Settings Scan Tab 231 of 308 pagesColor Settings Tab Color Settings Tab 232 of 308 pagesColor Settings Tab 233 of 308 pages Monitor GammaUseful Information on Scanning Useful Information on Scanning 234 of 308 pagesAdjusting Cropping Frames Adjusting Cropping Frames 235 of 308 pagesAdjusting a cropping frame Cropping frame typesCreating multiple cropping frames Adjusting Cropping Frames 236 of 308 pagesDeleting cropping frames Resolution Resolution 237 of 308 pagesWhat is Resolution? Setting the Resolution in MP Navigator EXResolution 238 of 308 pages Appropriate Resolution SettingsFile Formats File Formats 239 of 308 pagesColor Matching Color Matching 240 of 308 pagesScanner MonitorPrinterOther Scanning Methods Other Scanning Methods 241 of 308 pagesScanning with applications other than MP Navigator EX Scanning images via the Control PanelSpecify the settings Scanning from an ApplicationScanning from an Application 242 of 308 pages From the File menu, select AcquireScanning from an Application 243 of 308 pages Click Preview to preview the imageScanning from an Application 244 of 308 pages Picture typeClick Custom settings to set the preferences as required Scanning Using the Control Panel Windows XP OnlySelect Picture type according to the document to be scanned Click Preview to preview the image Click Next and follow the instructionsScanning Using the Scanner Buttons 247 of 308 pages Scanning Using the Scanner ButtonsSpecifying how to respond when a Scanner Button is pressed What Are Scanner Buttons? What Are Scanner Buttons? 248 of 308 pagesScanning and Printing/Copying Documents Copy Button Press the Copy buttonPress the Scan button 251 of 308 pages Scanning and Attaching Documents to E-mail E-MAIL Button Press the E-MAIL buttonScanner Button Settings Scanner Button Settings 253 of 308 pagesWindows Vista Windows XPScanner Button Settings 254 of 308 pages WindowsScanner Button Settings via MP Navigator EX Click PreferencesScanner Button Settings via MP Navigator EX 256 of 308 pages Troubleshooting Troubleshooting 257 of 308 pagesInstallation Problems Installation Problems 258 of 308 pagesTop Menu Screen Does Not Appear When the Setup CD-ROMIs Inserted From the Start menu, select ComputerFree Hard Disk Space Installation Is Unsuccessful Insufficient Memory Problems with Scanning Problems with Scanning 263 of 308 pagesError Message Release the lock switch... Is Displayed Check The machine may be lockedScanner Does Not Work Scanner Does Not Work 265 of 308 pagesRight-click the My Computer icon, then select Properties Select Device Manager in the task areaWhen all files are deleted, click Exit Reinstall ScanGear scanner driverScanner Does Not Work 266 of 308 pages Delete ScanGear scanner driverScanGear Scanner Driver Does Not Start 267 of 308 pages ScanGear Scanner Driver Does Not StartExample ArcSoft PhotoStudio Check 1 Reconnect the USB cable Scanner Buttons Do Not Work Scanner Buttons Do Not Work 269 of 308 pagesCD-ROM To cancel the application setting Application SettingsTo change the application Check 3 Update the calibration data Scan Quality Image Displayed on the Monitor Is PoorLight Scanned Image Is Surrounded by Extra White Areas Check Specify the scan areaCannot Scan Properly with Multi Crop Cannot Scan Properly with Multi Crop 275 of 308 pagesCannot Scan Properly in Auto Scan Mode Cannot Scan Properly in Auto Scan Mode 276 of 308 pagesSlow Scanning Speed Slow Scanning Speed 277 of 308 pagesThere is not enough memory. Message Is Displayed Computer Stops Operating during Scanning Computer Stops Operating during Scanning 279 of 308 pagesReinstall the ScanGear scanner driver and MP Navigator EX Uninstall MP Navigator EXScanner Does Not Work After Upgrading Windows Problems with Scanning Film Problems with Scanning Film 281 of 308 pagesCannot Scan Film Cannot Scan Film 282 of 308 pagesScan Quality Is Poor or Colors Are Scanned Incorrectly Click Preview Specify a cropping frame and click ScanFrames Are Not Detected Correctly Frames Are Not Detected Correctly 285 of 308 pagesSelect Enlarge/Reduce and click on the image Click Thumbnail on the ToolbarFrames Are Not Detected Correctly 286 of 308 pages Check Reduce the resolution or output size and scan again Software Problems Software Problems 288 of 308 pagesTop Scanned Image Is Printed Enlarged Reduced Scanned Image Is Printed Enlarged Reduced 290 of 308 pagesMonitor Scanned Image Is Enlarged Reduced on the ComputerScanned Image Does Not Open Scanned Image Does Not Open 292 of 308 pagesMP Navigator EX Problems MP Navigator EX Problems 293 of 308 pagesCannot Scan at the Correct Size Cannot Scan at the Correct Size 294 of 308 pagesScanning Photos and Documents Scan Settings Dialog Box Photos/Documents Scan Settings Dialog Box Photos/Documents Updating the Scanner Driver Updating the Scanner Driver 298 of 308 pagesObtaining the Latest ScanGear Scanner Driver Related TopicUninstalling the ScanGear Scanner Driver Uninstalling the ScanGear Scanner Driver 300 of 308 pagesStart Scanner Driver Uninstaller Complete uninstallationComputer Settings Before Installing the ScanGear Scanner DriverMachine Status Installing the ScanGear Scanner Driver Installing the ScanGear Scanner Driver 302 of 308 pagesWhen the Installation complete screen appears, click Exit Double-click the icon of the downloaded fileBundled Applications Bundled Applications 303 of 308 pagesArcSoft PhotoStudio ArcSoft PhotoStudio 304 of 308 pagesChanging the confirmation screen setting About Inkjet Printer/Scanner/Fax Extended Survey ProgramSelect items from the Start menu as shown below If you agreeSelect Change About Solution Menu About Solution Menu 307 of 308 pagesAbout Solution Menu 308 of 308 pages Exiting Solution MenuRestriction on Use of Solution Menu By clicking each button, the introduced application starts