Yes No

Cancellation of image

Reset the selected photo information?

select information

Yes No

 

2-5. Troubleshooting by Symptom

 

Symptom

Faulty operation

The power does not turn on.

 

The power turns off immediately after

 

power-on.

A strange noise occurs.

Nothing is displayed on the LCD.

A portion of the LCD is not displayed.

Paper feed problems (multi-feeding, skewed feeding, no feeding)

- Select Yes, and press the OK button.

=> The trimming is cancelled, and printing on a DVD or CD can be done.

- Select No, and press the OK button.

=> The LCD returns to the display immediately before the message was displayed.

When one or more images are selected in Multi- photo print or Layout print, and if a user tries to display the menu or sub-menu, the message is displayed.

- Select Yes, and press the OK button.

=> The image selection is cancelled, and the menu or sub-menu is displayed.

- Select No, and press the OK button.

=> The LCD returns to the display immediately before the message was displayed.

Solution

-Confirm the connection of

-the power cord, and

-between the logic board and the power supply unit.

-Replace the

-AC adapter, or

-logic board ass'y.

-Remove foreign material.

-Attach a removed part if any.

-Check the operation of the moving parts (such as purge unit, carriage unit, and paper feeding mechanism)

-Replace a faulty part, if any.

-Confirm the connection between the operation panel, the scanner unit, and the logic board.

-Replace the

-LCD, or

-logic board ass'y.

-Perform the button and LCD test in the service mode, and confirm that the LCD is displayed without any segments missing.

-Confirm the connection between the operation panel, the scanner unit, and the logic board.

-Replace the

-LCD, or

-logic board ass'y.

-Examine the inside to confirm that no parts are damaged, and the rollers are clean.

-Remove foreign material.

-Adjust the paper guide properly.

-Confirm the connection of each harness and the logic board.

-Replace the

-sheet feeder unit,

-cassette, or

-logic board ass'y.

1-10

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Canon MP800 manual Troubleshooting by Symptom