Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error code is displayed on the LCD.
Cycles of blinking |
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in orange (Alarm | Error | Error | |
LED) and green | code | ||
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(COPY button) |
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2 times | Carriage error [5100] | ||
Conditions | Solution |
(Replacement of listed parts, which | |
| are likely to be faulty) |
An error occurred in the carriage encoder | - Carriage unit |
signal. | - Timing slit film |
| - Logic board ass'y |
| - Carriage motor |
3 times | Line feed error | [6000] | An error occurred in the LF encoder signal. | - Timing sensor unit |
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| - Timing slit disk film |
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| - Feed roller ass'y |
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| - Platen unit |
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| - Logic board ass'y |
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| - Paper feed motor |
4 times | Purge cam | [5C00] | An error occurred in the purge unit. | - Purge unit |
| sensor error |
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| - Logic board ass'y |
5 times | ASF (cam) | [5700] | This error takes place when feeding paper from | - Sheet feed unit |
| sensor error |
| the ASF after an error occurred in the ASF cam |
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| sensor. |
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6 times | Internal | [5400] | The internal temperature is not proper. | - Logic board ass'y |
| temperature |
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| error |
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7 times | Waste ink | [5B00] | The waste ink absorber is full. | - Ink absorber kit |
| absorber full |
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8 times | Print head | [5200] | The print head temperature exceeded the | - Print head |
| temperature |
| specified value. | - Logic board ass'y |
| rise error |
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9 times | EEPROM error | [6800] | A problem occurred in writing to the | - Logic board ass'y |
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| EEPROM. |
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11 times | Carriage lift | [5110] | The carriage did not move up or down | - PR lift shaft ass'y |
| mechanism |
| properly. | - Sheet feed unit |
| error |
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| - Logic board ass'y |
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| - Carriage lift sensor unit |
12 times | AP position | [6A00] | An error occurred in the AP motor during | - Sheet feed unit |
| error |
| purging operation. | - Logic board ass'y |
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| - Purge unit |
13 times | Paper feed | [6B00] | An error occurred in the paper feed motor. | - Sheet feed unit |
| position error |
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| - Logic board ass'y |
14 times | Paper feed cam | [6B10] | An error occurred in the paper feed cam sensor | - Sheet feed unit |
| sensor error |
| during paper feeding from the front paper feed | - Logic board ass'y |
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| cassette. |
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| This error is also indicated when the waste ink |
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| counter is 60% or more, and a paper jam occurs |
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| in the under guide. |
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15 times | USB Host | [9000] | The USB Host VBUS is overloaded. | - Logic board ass'y |
| VBUS |
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| overcurrent |
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16 times | Valve sensor | [6C00] | An error occurred in the valve sensor during | - Logic board ass'y |
| error |
| cleaning. | - Purge unit |
17 times | Motor driver | [6D00] | The AD conversion value indicating the motor | - Logic board ass'y |
| error |
| driver temperature is not proper. |
|
19 times | Ink tank | [6502] | None of the ink tank position is detected. | - Platen unit |
| position sensor |
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| - Logic board ass'y |
| error |
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20 times | Other hardware | [6500] | The PCI bus error is detected by the ASIC. | - Logic board ass'y |
| error |
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