„Repeated Errors Occur When You Receive a Fax

Cause

Action

The telephone line condition or the

Reduce the reception start speed. Refer to “RX START SPEED” in “FAX

connection is poor.

SETTINGS” of the User’s Guide on-screen manual.

 

If there is a poor line or connection, reducing the reception start speed may

 

correct the error.

The sender’s fax machine is not

Contact the sender and check whether his/her fax machine is operating

operating normally.

normally.

Problems Sending Faxes

„ Cannot Send a Fax

Cause

Action

The machine is not powered on.

z You cannot send faxes if the power is turned off. Press the ON/OFF button to

 

turn the power on.

 

z After a power failure or disconnecting of the power cord, press the ON/OFF

 

button to turn the power on.

The In Use/Memory lamp is flashing.

Another document is being sent from memory. Wait until the machine finishes

 

sending it.

The telephone line is connected to the

Reconnect to the Telephone Line Jack. Refer to your setup sheet.

External Device Jack.

If you still cannot send a fax, there is a problem with the telephone line. Contact

 

your telephone company and the manufacturer of your terminal adapter or

 

telephone adapter.

The telephone line type is not set

If the telephone line type is not set correctly, you will not be able to send faxes,

correctly.

but will still be able to receive them. In this case, check the telephone line type

 

setting and change it as necessary. See “Setting the Telephone Line Type” on

 

page 32.

DIAL TONE DETECT is set to ON.

Resend the fax after a while. If you still cannot send the fax, set DIAL TONE

 

DETECT to OFF.

The fax number is not correctly

Make sure that the fax number is correctly registered when speed dialing. See

registered in a speed dial.

“Registering Coded Speed Dialing” on page 39.

There was an error during

z Check the LCD for an error message. See “An Error Message Is Displayed

transmission.

on the LCD” on page 78.

 

z Print the Activity report and check for an error. See “Printing the Activity

 

Report Manually” on page 57.

Cannot hear the dial tone.

Check that the telephone line is connected correctly to the proper jack. If so,

 

then there is a problem with your telephone line. Contact your telephone line

 

provider.

The document is not loaded properly.

Remove the document then reload it on the Platen Glass or the ADF. See

 

“Loading Original Documents” on page 8.

A fax destination is displayed on the

Another document is being sent from memory. Wait until the machine finishes

LCD.

sending it.

There was a printer error.

Resolve the printer error. If you are out of paper, set the paper.

 

If you are in a hurry, you can send the fax before resolving the printer error by

 

pressing the Stop/Reset button. In this case, be sure to press the FAX button to

 

print the faxes stored in memory once the transmission is complete.

Troubleshooting 99