An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message | Action |
CHECK INK | The FINE Cartridge may not be installed properly, or the Cartridge may not be |
U051/U052/U053/U059 | compatible with this machine. Open the Scanning Unit (Printer Cover) and |
| install the appropriate FINE Cartridge. |
| If the error is not resolved, the FINE Cartridge may be damaged. Contact your |
| Canon service representative. |
CHECK INK | Make sure that each FINE Cartridge is installed in the correct position. |
U075/U076 | See “Replacing a FINE Cartridge” on page 66. |
CHECK INK | The FINE Cartridge may not be compatible with this machine. Install the |
U140 | appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 66. |
CHECK INK | The FINE Cartridge may not be installed properly. |
U150 | Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly. |
| If the error is not resolved, the FINE Cartridge may be damaged. Contact your |
| Canon service representative. |
CHECK INK | Ink may have run out. |
U162 | The function for detecting the remaining ink level will be disabled since the ink |
| level cannot be correctly detected. |
| If you want to continue printing without this function, press the Stop/Reset |
| button for at least 5 seconds. |
| Canon recommends to use new genuine Canon cartridges in order to obtain |
| optimum qualities. |
| Please be advised that Canon shall not be liable for any malfunction or trouble |
| caused by continuation of printing under the ink out condition. |
CHECK INK | Ink has run out. |
U163 | Replace the ink cartridge and close the Scanning Unit (Printer Cover). |
| If printing is in progress and you want to continue printing, press the Stop/Reset |
| button for at least 5 seconds with the ink cartridge installed. Then printing can |
| continue under the ink out condition. |
| The function for detecting the remaining ink level will be disabled. |
| Replace the empty ink cartridge immediately after the printing. The resulting |
| print quality is not satisfactory, if printing is continued under the ink out |
| condition. |
REQ. SERVICE SOON | The machine has a |
| Cleaning, for example. |
| This error message indicates that the ink absorber is nearly full. |
| Press the OK button to cancel the error so you can continue printing. |
| However, because printing is disabled once the ink absorber becomes |
| completely full and until the ink absorber is replaced, you are recommended to |
| contact your Canon service representative as early as possible. (You will need |
| to replace a particular part of the machine.) |
INCOMPATIBLE CAMERA | A communication time out occurs if an operation takes too long or if it takes too |
| much time to send data. This may cancel printing. In such cases, disconnect |
| and reconnect the USB cable. |
| When printing from a PictBridge compliant device, depending on the model or |
| brand of your device, you may have to select a PictBridge compliant print mode |
| on the device before connecting it to the machine. You may also have to turn on |
| your device or select Play mode manually after connecting the device to the |
| machine. Perform necessary operations before connecting your device referring |
| to its instruction manual. |
| If the error is still not resolved, check if you can print another photograph. |
UNSUPPORTED USB HUB | If a PictBridge compliant device is connected via a USB hub, remove the hub |
| and connect it directly to the machine. |
78Troubleshooting