Message | Action |
BUSY/NO SIGNAL | z The telephone number you dialed is busy. |
| Try dialing again after waiting for a moment. See “Redialing” on page 46. |
| z The fax number dialed was incorrect. |
| Check the fax number and dial again. |
| z The recipient’s fax machine is not working. |
| Contact the recipient and have them check their fax machine. |
| z The recipient is not using a G3 machine. |
| Contact the recipient and ask them to send or receive the document using a |
| G3 machine. |
| z The touch tone/rotary pulse setting on your machine is incorrect. |
| Set the machine to the setting that matches your telephone line. See “Setting |
| the Telephone Line Type” on page 32. |
| z The receiving fax machine did not answer within 55 seconds (after all |
| automatic redialing attempts). |
| Contact the recipient and have them check their fax machine. For an |
| overseas call, add pauses to the registered number. |
HANG UP PHONE | The handset is not placed in the handset cradle correctly. Replace the handset |
| correctly. |
NO ANSWER | The recipient’s fax machine does not answer. |
| Check the number. Try dialing again after waiting for a moment. |
NO TONE DETECTED | The telephone line cable with a modular plug is not plugged in properly, or DIAL |
| TONE DETECT is set to ON. Make sure that the cable is plugged in properly, |
| and resend the fax after a while. If you still cannot send the fax, set DIAL TONE |
| DETECT to OFF. |
NO RX PAPER | The other party’s fax machine is out of paper or its memory is full. |
| Contact the other party and have them load paper in their fax machine or free up |
| space in their fax machine’s memory. |
NO TEL NUMBER | The coded speed dialing code you entered has not been registered. |
| Register the coded speed dialing code. |
RECEIVED IN MEMORY | If the machine receives a fax under one of the following conditions, the machine |
| will not be able to print the received fax and will store it in its memory. |
| When the problem is resolved as described, the fax stored in memory is printed |
| automatically. |
| z Ink is low or has run out while receiving a fax: replace the FINE Cartridge. |
| See “Replacing a FINE Cartridge” on page 66. |
| z Paper size/type setting is incorrect: correct the paper size/type setting. |
| z Paper has run out while receiving a fax: load the paper and press the OK |
| button. |
| z Output Tray is closed: open it. |
| z OFF is selected for AUTO PRINT RX: select ON. |
| z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX |
| button. |
TRY AGAIN IN B&W | The recipient’s fax machine is not |
| resend the faxes. Alternatively, you can set COLOR TX to IF INCOMPAT., |
| B&W. |
TX/RX CANCELLED | You pressed the Stop/Reset button to cancel the transmission. |
| If required, try sending or receiving again. |
TX/RX NO.nnnn | When the machine sends or receives a fax, it assigns a unique identification |
| number (nnnn). |
| Write the number down if you will need it later. |
80Troubleshooting