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Casio HK1223 Solving Common Problems, Problem Type, Go to, P. 8-10, P. 8-12, P. 8-13, P. 8-14

Models: HK1223

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Solving Common Problems

Solving Common Problems

For easy reference, the problems are divided into these categories.

Problem Type	Go to
Battery Problems	P. 8-4

Bluetooth Problems	P. 8-4

DVD Drive Problems	P. 8-4

Display Problems	P. 8-5

Fingerprint Recognition Problems	P. 8-7

Hardware Device Problems	P. 8-7

Hard Disk Drive Problems	P. 8-88-7

Infrared Problems	P. 8-8

Keyboard, Mouse and Touchpad Problems	P. 8-98-8

LAN Problems	P. 8-9

WLAN Problems	P. 8-108-9

Modem Problems	P. 8-108-9

Power Management Problems	P. 8-128-11

Software Problems	P. 8-12

Sound Problems	P. 8-13

Startup Problems	P. 8-138-14

Other Problems	P. 8-148-15

Troubleshooting

8-3

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Casio HK1223 owner manual Solving Common Problems, Problem Type, Go to, P. 8-10, P. 8-12, P. 8-13, P. 8-14, Troubleshooting

Contents

Motorola, Inc All rights reserved Mobile LaptopPentium M Model Model # HK1223 Part No. DDNML900 Operation ManualPentium M Model # HK1223 Part Number799001147001 7990 0114 3001 R01COPYRIGHT TRADEMARKSClass B Regulations Regulations InformationFCC RF Exposure Statement Wireless LAN Module StatementCanada Canadian Department of CommunicationsSAFE USAGE NOTIFICATION Canada Radio Frequency Interference RequirementsCompliance with RF Energy Exposure Standards Product Safety and RF Exposure InformationElectromagnetic Interference / Compatibility FacilitiesOperational Warnings Driver SafetyMedical Devices For Vehicles with an Air BagPotentially Explosive Atmospheres Operational CautionsBlasting Caps and Areas AntennasLICENSE AGREEMENT Section 3 TITLE AND OWNERSHIP Section 5 RIGHT TO USE MOTOROLA’S NAME Section 10 LIMITATION OF LIABILITY MOTOROLA COMMUNICATION PRODUCTS LIMITED WARRANTYCOMPUTER SOFTWARE COPYRIGHTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG II. GENERAL PROVISIONS IV. WHAT THIS WARRANTY DOES NOT COVER III. How TO GET WARRANTY SERVICEVI. PATENT AND SOFTWARE PROVISIONS V. GOVERNING LAWStates patent, that such purchaser will permit Motorola, at its option and expense, either to procure for such purchaser the right to continue using the product or its parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or its parts as depredated and accept its return. The depreciation will be an equal amount per year over the lifetime of the product or its parts as established by Motorola Caution Texts Concerning Lithium Batteries About the BatteryDANISH NORWEGIANAttention for USA Users About the ModemAbout the AC Adapter FRENCH5. Do not use the adapter if the cord becomes damaged Preface Table of ContentsChapter 1 Getting Started Chapter 2 Operating Your ComputerUsing the DVD/Combo/DVD Dual Drive Chapter 3 Managing PowerInstalling the DVD/Combo/DVD Dual Drive Configuring the Display ModesChapter 6 Installing Software Drivers Chapter 5 Setup Configuration Utility SCUChapter 4 Expanding Your Computer Chapter 7 Caring for the ComputerAppendix A Specifications Chapter 8 TroubleshootingAppendix B Fingerprint Recognition System Using the Fingerprint Recognition System UtilityPage Preface Notational Conventions CHAPTER Getting StartedConnecting to AC Power Getting the Computer RunningUnpacking 1. Make sure the computer is turned off Opening the Cover Turning On and Off the ComputerTurning On Turning Off Taking a Look at the Computer Right-Side ComponentsGetting Started Getting Started Left-Side ComponentsGetting Started Rear ComponentsGetting Started Front ComponentsBottom-Side Components 1-10Getting Started CPU Socket and Getting Started1-11 Component Top-open ComponentsDescription See AlsoDescription ComponentSee Also Getting StartedFor this purpose… Where to Go from HereDo this… 1-14CHAPTER Operating Your ComputerStarting and Stopping the Computer Starting the ComputerStopping the Computer To stop in this mode… Operating Your ComputerDo this… To start up orTypewriter Keys Using the KeyboardCursor-Control Keys Numeric KeypadOperating Your Computer Euro Symbol Windows KeysFunction Keys Fn Key Hot KeysKeyDescription Operating Your Computer KeyDescriptionUsing the Touchpad Term pad to drag the selected object to your destination. When you liftAction 2-10Configuring the Touchpad Using the Touchscreen option AC in HDD heater on indicator Using the Hard Disk DriveUsing the DVD/Combo/DVD Dual Drive Installing the DVD/Combo/DVD Dual Drive Inserting and Removing a Disc Using the Video Features TABLE NOTES Configuring the Display ModesUsing the Audio Features Connecting Audio Devices Using the LAN Using the Communication FeaturesPeer-to-Peer Ad-Hoc and Access Point Infrastructure modes support Using the Wireless LAN optionWEP Wired Equivalent Privacy 64/128-bit data encryprion 802.11a+b+g modeauthentication used by the Page Using the Wireless Modem PRM240 option Using the Modem− Serial communications interference port TTL level Using the GPS option Using the Bluetooth option Using the MESH Modem optioncheck with the manufacturers of other devices to determine their compatibility with your computer CHAPTER Managing PowerAC Adapter Charging the Battery Pack Battery PackChecking the Battery Level Initializing the Battery PackReplacing the Battery Pack Battery Low Signals and Actions Power Management Hibernation Power-Saving Tips 3-10 Managing PowerThis chapter gives guidelines on installing and using these devices Expanding Your ComputerCHAPTER External monitor USB device Serial device IR deviceConnecting an External Monitor Connecting a USB Device Connecting a Serial Device Connecting an IR Device Expanding Your Computer Connecting a Video Capture Device Expanding Your Computer System Memory UpgradeSetup Configuration Utility SCU This chapter tells you how to use the SCU programCHAPTER When and How to Use the SCU Program When to UseStarting SCU Setup Configuration Utility SCU Moving Around and Making SelectionsA brief description of keyboard usage is listed next FunctionMain Menu Date and TimeSetup Configuration Utility SCU USB Emulation Internal NumlockAdvanced Menu Geyserville SupportSetup Configuration Utility SCU Shared Video Memory HDD Heater COM PortsPower-on Password Security MenuSetup Configuration Utility SCU Hard Disk Boot Sector SCU PasswordBoot Sequence Boot MenuExit Menu Get Default ValuesSave Changes and Exit Discard Changes and ExitCHAPTER Installing Software DriversHow to Use the Driver CD Drivers on the First Page Drivers on the Second Page Click on the TouchScreen button to install touch screen Drivers on the Three PageClick on the GPS button to on installing the GPS DRIVER Installing Software DriversInstall Touch Screen Driver for Windows 2000, Windows XP Installing Software Drivers Step 2. SELECT Performance Æ Click Advanced… Installing Software Drivers3. CANCEL Use overlays-Click OK 2. Please cancel the function “Automatic Rotation Detection”. See Fig1 Installing Software Drivers Fig1 Fig26-11 Fig1 Advanced Calibration 6-14 Installing Software DriversInstalling Software Drivers Fig16-15 Installing Software Drivers Fig26-16 Installing Software Drivers Fig16-17 6-18 Installing Software DriversCHAPTER Caring for the ComputerUsing the Password Using an Anti-Virus StrategyProtecting the Computer Taking Care of the Computer Location GuidelinesGeneral Guidelines Battery Pack Guidelines Cleaning GuidelinesWhen Traveling Caring for the Computer CHAPTER TroubleshootingPreliminary Checklist Problem Type Solving Common ProblemsTroubleshooting Go toBattery Problems Bluetooth ProblemsThe operating time of a fully charged battery becomes shorter I cannot end a Bluetooth connection DVD Drive ProblemsThe DVD drive cannot read a disc You cannot eject a discResolution cannot be adjusted to desired setting Display ProblemsNothing appears on the screen The characters on the screen are dimHardware Device Problems Fingerprint Recognition ProblemsThe computer does not recognize a newly installed device Simultaneous display/multi-display does not workInfrared Problems Hard Disk Drive ProblemsThe hard disk drive error message appears on the screen The hard disk drive in-use indicator glows without blinkingLAN Problems Keyboard, Mouse and Touchpad ProblemsThe numeric keypad is disabled I cannot access the networkI cannot use the WLAN feature WLAN ProblemsTransmission quality is poor Radio interference existsModem Problems I cannot access the networkThe modem does not work Software Problems Power Management ProblemsThe computer does not enter Standby or Hibernation mode automatically The computer does not enter Standby or Hibernation mode immediatelyStartup Problems Sound ProblemsNo sound is produced Distorted sound is producedOther Problems When you turn on the computer, it stops after POSTThe date/time is incorrect Resetting the Computer 8-16 TroubleshootingAPPENDIX SpecificationsSpecifications PartsSpecifications SpecificationsParts APPENDIX Fingerprint Recognition SystemFingerprint Recognition System Finger PlacementUsing the Fingerprint Recognition System Utility