Message Log 33
Interpreting Your Cable Modem's LED Lights 34
Upgrading to CMX Functionality 35
4TROUBLESHOOTING AND SUPPORT RESOURCES
Troubleshooting 37
The analog modem does not dial my cable company’s server
properly. 37
My computer went into “power save” mode. When it came
out of power save mode, my screen was frozen. 37
I see a delay when loading Web pages or downloading files
(Mac users only). 38
I cannot access the 149.112.50.65 URL after disconnecting
from my BSP .38
The Cable Status LED never stops blinking. 38
Support Resources 38
If You Are Still Having Problems 38
If You Need to Return the Modem to Us 39
World Wide Web 39
90-Day Free Installation Support 39
Technical Support Hotline 39
5REGULATORY INFORMATION AND LIMITED WARRANTY
Manufacturer’s Declaration of Conformity 41
Caution to the User 41
Performance Specifications 41
Export Notices 41
License Agreement 42
Industry Canada (IC) 42
UL Listing/CUL Listing42
Radio and Television Interference 42
3Com Corporation Limited Warranty 43
Hardware 43
Software 44
Year 2000 Warranty 45
Obtaining Warranty Service 45
WARRANTIES EXCLUSIVE 46
LIMITATION OF LIABILITY 47
Disclaimer 47