Cisco Systems 1.3.0 manual Forward No, Answer Busy

Adding, Viewing, Editing, and Deleting Users

Call Screening The user can screen a call by name and number.

To add numbers to screen:

1) Right mouse click near the name and number box. Select Add.

2) A Screen Calls From dialog box appears. Enter the name and number to screen. Click OK.

The format is the user ID, for example, 7000.

3) If you enter “6” in the number field, then all numbers beginning with 6 will be screened. Entering a specific phone number, such as, “408-555-1000” will screen only that phone number.

To remove a screened number, right mouse click near the name and number box and select Remove.

Note

If the call screening table is greyed out, this means that the Administrator has not enabled this feature for the user.

For version 1.3.0 of VOCAL, phone numbers entered for call screening must include the area code, regardless if they are local or long-distance phone numbers. Call Processing Language does not provide a pattern matching method that differentiates seven digit (local) phone numbers from ten digit (long-distance) numbers.

Caller ID Blocking	The user can set Caller ID blocking to prevent the caller’s number or address
	from being delivered and displayed to the called party.
		Note
		If the Caller ID blocking option box is greyed out, this means that the
		Administrator has not enabled these features for the user.
Forward No
	The user can set Forward No Answer Busy to forward all incoming calls to
Answer Busy	another number if:
	• The user is busy— Forward Busy.
	• The user if does not answer the call— Forward No Answer.

To turn on these features:

1)Check the Set option box.

2)Enter the number in the Forward to text box, for example, 7000.

1-33