NTP Configuration Notes

The clocks on Service Monitor and Cisco Unified CallManager servers must be synchronized for Service Monitor reports to include complete and up-to-date information and accurately reflect activity during a given time period. These notes offer a starting point and do not provide complete instructions for configuring NTP.

To get started:

1.Talk with your Cisco Unified CallManager administrators to determine the time server with which Service Monitor should synchronize. You might find Cisco IP Telephony Clock Synchronization: Best Practices, a white paper on Cisco.com, useful; read it at this URL: http://cisco.com/en/US/products/sw/voicesw/ps556/prod_white_papers_list.html.

2.Use your system documentation to configure NTP on the Windows Server 2003 system where Service Monitor will be installed. Configure NTP with the time server being used by

Cisco Unified CallManagers in your network. You might find How to configure an authoritative time server in Windows Server 2003, useful; look for it at this URL: http://support.microsoft.com/kb/816042.

Note This website is Copyright © 2006, Microsoft Corporation.

Cisco Unified Service Monitor Port Usage

This section provides a list of ports used by Cisco Unified Service Monitor.

Note The ports in Table 5 should not be scanned.

Table 5

Service Monitor Port Usage

 

 

 

Protocol

Port Number

Service Name

 

 

 

UDP

53

DNS.

 

 

 

UDP

67 and 68

DHCP.

 

 

 

UDP

5666

Syslog—Service Monitor receives syslog messages from Cisco 1040.

 

 

 

TCP

22

SFTP—Service Monitor uses SFTP to obtain data from Cisco Unified

 

 

CallManager version 5.x.

 

 

 

TCP

2000

SCCP—Service Monitor uses SCCP to communicate with Cisco 1040s.

 

 

 

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Cisco Systems 2 NTP Configuration Notes, Cisco Unified Service Monitor Port Usage, Protocol Port Number Service Name