Table 6 Supported Installation Paths (continued)

If you are installing Cisco Unified

 

 

Service Monitor on a system that...

Then do this

 

 

Has any product other than

1. Uninstall other products; for example, uninstall all

Operations Manager 2.0 installed

 

CiscoWorks and Network Management System (NMS)

 

 

products.

 

2.

After you complete the uninstallation, verify that

 

 

NMSROOT, if it exists, does not contain any files.

 

 

NMSROOT is the directory where Service Monitor will be

 

 

installed; its default location is C:\Program Files\CSCOpx.

 

 

If NMSROOT exists, delete any files from it.

 

3.

Use the instructions in this table for Does not have

 

 

Operations Manager 2.0 installed.

 

 

 

Does not have

1.

If you want to manage Service Monitor using a third-party

Operations Manager 2.0 installed

 

SNMP management tool, install Windows SNMP service.

 

2.

Use the PAK and the MAC address of the Service Monitor

 

 

server to register your product on Cisco.com and obtain a

 

 

license file.

 

3.

Copy the license file to the server where you will install

 

 

Cisco Unified Service Monitor. See Licensing Your Product

 

 

During Installation, page 4.

 

4.

If you plan to add Cisco Unified CallManagers to Service

 

 

Monitor, configure the Service Monitor system to use NTP;

 

 

see NTP Configuration Notes, page 10.

 

5.

Install Cisco Unified Service Monitor 2.0.

 

6.

Install any incremental license files that you purchased to

 

 

support additional IP phones. See Adding Licenses to an

 

 

Installed Service Monitor, page 6.

 

7.

Perform the tasks in the configuration task checklist in User

 

 

Guide for Cisco Unified Service Monitor.

 

 

 

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Cisco Systems quick start Operations Manager 2.0 installed