Table 7 lists the supported upgrade paths.
Table 7 Supported Upgrade Paths
If you are upgrading to
Cisco Unified Service Monitor 2.0 on a system that...
Has been upgraded with Operations Manager 2.0 (which includes Service Monitor 2.0) and Service Monitor 2.0 is not yet licensed
Then do this
Service Monitor software has already been upgraded. To activate Service Monitor 2.0:
1.Order Service Monitor 2.0. The PAK will be shipped to you. When you order, note that licensing for Service Monitor 2.0 no longer limits the number of sensors that can register.
Licensing is now based upon the number of phones being monitored.
2.Use the PAK and the MAC address of the system where Operations Manager is installed to register your product on Cisco.com and obtain a license file.
3.If you plan to add Cisco Unified CallManagers to Service Monitor, configure the Service Monitor system to use NTP; see NTP Configuration Notes, page 10.
4.Delete any existing sensor configuration and binary image files from your existing TFTP servers:
–Sensor configuration files include one QOVDefault.CNF file and a QoVMACAddress.CNF file for each sensor.
–The binary image file is SvcMonAA2_24.img.
5.Install the license file on the system where
Service Monitor 2.0 is installed. See Adding Licenses to an Installed Service Monitor, page 6.
6.Complete the tasks listed in Performing
13
