Chapter 5 Troubleshooting the System Hardware
Undetermined Problems
Table | Ethernet Troubleshooting Chart (continued) | |
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| |
Ethernet Controller |
| |
Problem |
| Actions |
|
| |
Data is incorrect or | Check the following: | |
sporadic. |
| • Make sure that you are using Category 5 or higher cabling when operating |
|
| |
|
| the device at 100 Mbps or 1000 Mbps. |
•Make sure that the cables do not run close to
The Ethernet | Check the following: | ||
controller stopped | • | Try a different connector on the switch. | |
working without | |||
• | Reseat or replace the adapter. | ||
apparent cause. | |||
Undetermined Problems
Use the information in this section if the diagnostic tests did not identify the failure, the devices list is incorrect, or the system is inoperative.
Note Damaged data in CMOS can cause undetermined problems.
Note Damaged data in the BIOS code can cause undetermined problems.
Check the front panel Power LED. If the LED indicates the power supply is working correctly, follow these steps:
Step 1 Power down the device.
Step 2 Make sure that the device is cabled correctly.
Step 3 Remove or disconnect the following devices (one at a time) until you find the failure (power up the device and reconfigure it each time):
•Any
•Surge suppressor device (on the device)
| Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide |
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