Cisco Systems 274, 474 manual Symptom Cause and Action

Chapter 5 Troubleshooting the System Hardware

Symptoms and Solutions

Table 5-2		CD-RW/DVD Drive Problems
	Symptom		Cause and Action
	CD-RW/DVD drive is not		1.	Verify the following items:
	recognized.			a. The IDE channel to which the CD-RW/DVD drive is attached
				(primary) is enabled in the configuration/setup utility
				program.
				b. All cables and jumpers are installed correctly.
				c. The correct device driver is installed for the CD-RW/DVD
				drive.
			2. Check the CD-RW/DVD drive.
	The CD-RW/DVD drive is not		1.	Clean the CD or DVD.
	working correctly.		2. Check the CD-RW/DVD drive.
	The CD-RW/DVD drive tray is		1. Make sure that the device is turned on.
	not working.		2. Insert the end of a straightened paper clip into the manual
				tray-release opening.
			3. Check the CD-RW/DVD drive.
Table 5-3		Hard Disk Drive Problems
	Symptom		Cause and Action
	A hard disk drive was not		Reseat all hard disk drives and cables. Run the hard disk drive
	detected while the operating		diagnostic tests again.
	system was being started.
Table 5-4		General Problems
	Symptom		Cause and Action
	Problems such as a broken		Broken component. Call your customer service representative.
	cover latch or indicator LEDs
	not working.
		Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
	OL-17739-01				5-9