Advanced Call Handling, Speed Dialing | Cisco Systems 7931G specs

Advanced Call Handling

Advanced call-handling tasks involve special features that your system administrator may configure for your phone depending on your call-handling needs and work environment.

Speed Dialing

Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features:

•Speed-dial buttons

•Abbreviated Dialing

•Fast Dials

To set up speed-dial buttons and Abbreviated Dial, you must access your User Options web pages. See Accessing Your User Options Web Pages, page 67.

To set up Fast Dials, you must access the Personal Directory feature. See Using Personal Directory on Your Phone, page 63.

Alternately, your system administrator can configure speed-dial features for you.

If you want to...	Then...

Use speed-dial	1.	Set up speed-dial buttons. See Setting Up Speed Dials on the Web, page 71.
buttons	2.	To place a call, press	(	).

	Note If your phone supports the Busy Lamp Field (BLF) speed-dial feature, you can
		see if the speed-dial number is busy before dialing. See Using BLF to
		Determine a Line State, page 43.

Use Abbreviated	1.	Set up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web,
Dialing		page 71.
(On-hook)	2.	To place a call, enter the Abbreviated Dialing code and press AbbrDial.

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Cisco Systems 7931G manual Advanced Call Handling, Speed Dialing

Contents

Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External Devices Cisco Product Security Overview Accessibility Features OL-22334-01 Connecting Your Phone Registering with Taps Adjusting the Handset Rest Audio Quality Subjective to the User Headset Support OL-22334-01 Understanding Buttons and Hardware An Overview of Your Phone OL-22334-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Tip Understanding Phone Screen Features Understanding Line and Call Icons, Icon reference, see Understanding Line and Call Icons, Accessing the Help System on Your Phone Accessing the Application MenuUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and Icon Tips Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Corporate Directory Placing a Call-Additional Options Choose Personal Address Book Personal Directory to log Address Book on Configuring Fast Dials onUsing Your Personal Web, If you want to Then For more information, see Answering a Call EndCall Using Hold and ResumeUsing a Single Phone Number Ending a Call Toggle microphone on Press Toggle microphone off Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple Calls Voice-Message System, Transferring Calls Sending a Call to a Voice-Message System Forwarding Calls to Another Number Settings on the Web,User Options Web Pages, Using Do Not Disturb Choose User Options Device Using Conference FeaturesMaking Conference Calls Web Pages, Using Conference Using Join Using Meet-Me Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants If you want to Then Speed Dialing Advanced Call Handling Directory on the Web, Personal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineWorking with Shared Lines Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Advanced Call Handling Prioritizing Critical Calls Tracing Suspicious CallsIf you Then Using Cisco Extension Mobility Press Change Services EM Service name can varyServices Change Credentials If you want to Phone, See Switching an In-Progress Call to Another Phone,Cisco WebDialer, See Answering a Call, See Placing a Call-Additional Options, Tips OL-22334-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone OL-22334-01 See Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences Rings Settings User Preferences Contrast Settings User Preferences BrightnessCustomizing the Phone Screen Using Call Logs Using Call Logs and Directories Directories Missed Calls or Received Calls Directories Missed Calls , Placed Calls , orPress EditDial Directory Dialing Directories Corporate Directory exact name Using Corporate Directory on Your Phone Directories Personal Directory exact name Using Personal Directory on Your Phone Directories Personal Directory Personal Press Fast DialFast Dials System, Accessing Voice Messages OL-22334-01 Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Choose User Options Fast Dials Click Add New Choose User Options Device Click Service URLCreate a PAB entry. See Using Your Personal Address Book on Click Delete Selected Using the Address Book Synchronization Tool Your Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Click Phone Services Setting Up Phone Services on the Web Messages Controlling User Settings on the WebServices Choose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Automatically after fifteen seconds Settings Network Configuration MAC address OL-22334-01 See Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension Using a Shared Line,See Using AutoAnswer with a See Using BLF to Determine a Line General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01