Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Safety and Performance Information 2

Cisco Product Security Overview 3

Accessibility Features 3

Connecting Your Phone 5

An Overview of Your Phone 9

Understanding Buttons and Hardware 9

Understanding Lines and Calls 13

Understanding Line and Call Icons 14

Understanding Phone Screen Features 15

Accessing the Application Menu 17

Accessing the Help System on Your Phone 17

Understanding Feature Availability 17

Understanding SIP vs. SCCP 18

Basic Call Handling 19

Placing a Call—Basic Options 19

Placing a Call—Additional Options 20

Answering a Call 23

Ending a Call 24

Using Hold and Resume 24

Using Mute 25

Switching Between Multiple Calls 26

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Cisco Systems 7931G manual Contents