Using a Handset, Headset, and Speakerphone

You can use your phone with these audio devices: a handset, headset, or speakerphone.

The phone is off-hookwhen the handset is lifted or another audio device is in use.

The phone is on-hookwhen the handset is in its cradle and other audio devices are not in use.

Using a Handset

If you want to...

Then...

 

 

 

 

Use the handset

Lift it to go off-hook; replace it to go on-hook.

 

The ringing line is automatically selected. Ask your system

 

administrator about options to always select the primary line.

 

 

 

 

Switch to the speakerphone or a

Press

or

( ), then hang up the handset.

headset during a call

 

 

 

 

 

Adjust the volume level for

Press the Volume button during a call or after invoking a dial tone.

a call

Press Save to preserve the volume level for future calls.

 

 

 

 

 

Using a Headset

Your phone supports four- or six-wire headset jacks for wired headsets.For information about purchasing headsets, see Headset Support, page 7.

You can use a headset with all of the controls on your phone, including the Volume button and .

If you want to...

Then...

 

 

 

 

 

 

 

 

Toggle headset mode on and off

Press

(

) to toggle headset mode on and off. (Typically,

 

 

headset is assigned to button 23.)

 

 

 

 

Switch to a handset

Lift the handset (without pushing any buttons).

 

 

 

Adjust the volume level for a

Press the Volume button during a call or after invoking a dial tone.

call

Press Save to preserve the volume level for future calls.

 

 

 

 

 

 

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Cisco Systems 7931G manual Using a Handset, Headset, and Speakerphone, Using a Headset