Cisco Systems 7931G manual Accessing Voice Messages, System

Accessing Voice Messages

To access voice messages, use the Messages button ( ) > Messages.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service.

If you want to...	Then...
Set up and personalize	Press	(	) > Messages and follow the voice instructions.
your voice message	If a menu appears on your phone screen, choose an appropriate menu item.
service
Check for your new	Look for:
voice messages	• A steady red light on your handset. (This indicator can vary.
	See Customizing Rings and Message Indicators, page 57.)

•A message waiting icon and text message on your phone screen.

Note The red light and message waiting icon display only when you have a message on your primary line, even if you receive voice messages on other lines.

	Listen for:
	• A stutter tone from your handset, headset, or speakerphone when you
	place a call.
	Note The stutter tone is line-specific. You hear it only when using the line
	with the waiting message.
Listen to your voice	Press
messages or access the	Depending on your voice message service, doing this either auto-dials the
voice messages menu
	message service or provides a menu on your touchscreen.
	When you connect to a voice message service, the line that has a voice
	message is selected by default. If more than one line has a voice mail, the
	first available line is selected. Ask your system administrator about options
	to connect to the voice message service all of the time on the primary line.
Send a call to a voice	Press iDivert. For more information, see Sending a Call to a Voice-Message
message system	System, page 28.
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)		65