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Text Part Number OL-4803-01
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Fax Services
C O N T E N T S
Audience
Objectives
Safety Recommendations
Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation
What You Need
Configuration Text File Template
UIPassword
User Interface UI Security Parameter
CfgInterval
SigTimer
Tone Configuration Parameters
CA0UID
CA1UID
Using Fax Pass-through Mode
Using FAX Mode
Preliminary Steps Running the Executable File Upgrade Requirements
Disable Fax Relay Feature
Using the Voice Configuration Menu
Installation and Upgrade Issues
Voice Configuration Menu Codes A-1
Electrical Specifications for Cisco ATA B-2
Preface
Objectives
Audience
Objectives, page Audience, page Organization and Use, page
Chapter 2, “Installing the Cisco ATA”
Chapter 3, “Configuring the Cisco ATA for MGCP”
Chapter 4, “Cisco ATA-Supported MGCP Services”
Chapter 5, “Parameters and Defaults”
Warning IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
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CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE
BEWAHREN SIE DIESE HINWEISE GUT AUF
Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA
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¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD
GUARDE ESTAS INSTRUCCIONES Varning! VIKTIGA SÄKERHETSANVISNINGAR
Related Documentation
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor At a Glance
Cisco ATA Release Notes
RFC2131 Dynamic Host Configuration Protocol
Obtaining Documentation
Cisco.com
Documentation CD-ROM
Obtaining Technical Assistance
Documentation Feedback
Cisco.com
Technical Assistance Center
Cisco TAC Website
Cisco TAC Escalation Center
http//tools.cisco.com/RPF/register/register.do
Obtaining Additional Publications and Information
xviii
Hardware Overview, page Software Features, page
Installation and Configuration Overview, page
Cisco Analog Telephone Adaptor Overview
C H A P T E R
Overview of Media Gateway Control Protocol
Hardware Overview
The unit provides the following connectors and indicators
Software Features
Additional Supported Signaling Protocols, page
Other Supported Protocols, page Cisco ATA MGCP Services, page
Fax Services, page
Additional Supported Signaling Protocols
Cisco ATA MGCP Services
Other Supported Protocols
Fax Services
Supplementary Services that the Cisco ATA Provides
Service
SigTimer, page
Supplementary Services that the Call Agent Provides
Installation and Configuration Overview
Chapter 7, “Upgrading the Cisco ATA Signaling
Action
Reference
1-10
Installation and Configuration Overview
Chapter 1 Cisco Analog Telephone Adaptor Overview
OL-4803-01
Installing the Cisco ATA
Network Requirements, page Safety Recommendations, page
Installation Procedure, page Power-Down Procedure, page
What the Cisco ATA Package Includes, page What You Need, page
Safety Recommendations
Read Me First - ATA Boot Load Information
Network Requirements
What the Cisco ATA Package Includes
Installation Procedure
What You Need
Procedure
Caution Use only the Cisco-supplied power adaptor
Power-Down Procedure
Procedure
Configuring the Cisco ATA for MGCP
C H A P T E R
Default Boot Load Behavior
Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation
VLAN Setting, page
VLANSetting
Feature
Parameter and Bits
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a TFTP Server Environment
Basic Configuration Steps in a TFTP Server Environment, page
Basic Configuration Steps in a Non-TFTP Server Environment, page
Setting Up the TFTP Server with Cisco ATA
configuration file, which actually entails creating two files
Configuration Files, page
atadefault.cfg Configuration File, page
Basic Configuration Steps in a Non-TFTP Server Environment
Manually upgrade the Cisco ATA to the correct signaling image
Upgrading the Signaling
Voice Configuration
Configuring the Cisco ATA Using a TFTP Server
Setting Up the TFTP Server with Cisco ATA Software
Configurable Features and Related Parameters
Setting Up the TFTP Server with Cisco ATA Software, page
Creating Unique and Common Cisco ATA Configuration Files
Procedure
atamacaddress.txt
Syntax
3-10
Using atapname.exe Tool to Obtain MAC Address
cfgfmt -mgcp -tptag.dat ata0a141e28323c.txt ata0a141e28323c
3-11
Example
Using Encryption With the cfgfmt Tool
Command Example
Command Output
3-12
Configuration Files that the cfgfmt Tool Creates
Configuration Files that the cfgfmt Tool Creates, page
cfgfmt Tool Syntax and Examples, page
Total Binary Output Size
cfgfmt Tool Syntax and Examples
Syntax Definitions-Options
Syntax Definitions-Required Parameters
3-14
Examples of Upgrading to Stronger Encryption Key
Example
Syntax examples
3-15
ata102030405060 is unencrypted
3-16
Step 5 Run the cfgfmt tool as follows
atadefault.cfg Configuration File
3-17
Procedure
Example
Using a DHCP Server
Procedure if DHCP Server is Under Control of Cisco ATA Administrator
Using a DHCP Server, page
Without Using a DHCP Server, page
Other DHCP Options You Can Set
3-19
Procedure
Voice Configuration Menu
Without Using a DHCP Server
3-20
Procedure
Using the Voice Configuration Menu
Using the Voice Configuration Menu, page
Resetting the Cisco ATA to Factory Default Values, page
Features
Entering Alphanumeric Values
3-22
Voice Menu
Number
Cisco ATA Web Configuration Page
Resetting the Cisco ATA to Factory Default Values
Alphanumeric Characters
http//ipaddress/refresh
3-24
Figure 3-1 Cisco ATA Web Configuration Page
Refreshing or Resetting the Cisco ATA
3-25
Procedure
Upgrading the MGCP Signaling Image
Obtaining Cisco ATA Configuration File After Failed Attempt
Procedure to Refresh the Cisco ATA
Procedure to Reset the Cisco ATA
Cisco ATA-Supported MGCP Services
C H A P T E R
Important Basic MGCP Services
Setting the Codec
Configuring Refresh Interval
Required Parameters, page Setting the Codec, page
Additional MGCP Services
Call Agent Redundancy with Configuration Parameters, page
Endpoints and Connections
Endpoints and Connections, page MGCP Endpoint Device Type, page
Call Agent Redundancy with Configuration Parameters
MGCP Endpoint Device Type
Cisco ATA Registration Process with MGCP
CA0orCM0, page 5-12, and CA0UID, page
Complete Reference Table of all Cisco ATA MGCP Services
Codec-Specify default preferred codec
command
Configuration-update interval
Listening port for MGCP commands
Mid-call service style-Bellcore, Cisco VG248
Named Signaling Event NSE payload number
Retransmission interval for MGCP commands
Supported Signals and Events
Supported MGCP Connection Modes
Supported Local Connection Options
Related CIsco ATA Parameter
NCS 1.0 L-Package Supported by the Cisco ATA with MGCP
NCS 1.0 L-Package Supported by the Cisco ATA with MGCP, page
MGCP 0.1-1.0 L-Package Supported by the Cisco ATA with MGCP, page
MGCP 0.1-1.0 G-Package Supported by the Cisco ATA with MGCP, page
MGCP 0.1-1.0 L-Package Supported by the Cisco ATA with MGCP
MGCP 0.1-1.0 G-Package Supported by the Cisco ATA with MGCP
Code
Description
Commands Supported with MGCP
Parameters in Commands Sent to the Call Agent, page
MGCP 0.1-1.0 D-Package Supported by the Cisco ATA with MGCP
Parameters in Responses Sent to the Call Agent, page
Parameters in Commands Sent to the Call Agent
Parameters in Responses Sent to the Call Agent
Usage
4-11
MGCP Embedded Events
4-13
Example R hdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T
4-14
Chapter 4 Cisco ATA-Supported MGCP Services MGCP Embedded Events
OL-4803-01
Parameters and Defaults
Parameters for Configuration Method and Encryption, page
Network Configuration Parameters, page
MGCP Configuration Parameters, page
Configuration Text File Template
#txt UIPassword0 UseTftp1 TftpURL0 CfgInterval3600 EncryptKey0
upgradecode0,0x301,0x0400,0x0200,0.0.0.0,69,0,none
upgradelang0,0x301,0x0400,0x0200,0.0.0.0,69,0,none Dhcp1 StaticIp0
UIPassword
User Interface UI Security Parameter
Value Type
Range
Parameters for Configuration Method and Encryption
Default
Voice Configuration Menu Access Code
Settings
TftpURL
CfgInterval
UseTFTP, page CfgInterval, page
Default
EncryptKey
UseTFTP, page TftpURL, page EncryptKeyEx, page
Default
Voice Configuration Menu Access Code
EncryptKeyEx
Default
Description
Value Type
Network Configuration Parameters
DNS1IP, page TOS, page VLAN Setting, page
DHCP
UseTFTP, page TftpURL, page EncryptKey, page
StaticIp
StaticRoute
StaticIp, page StaticRoute, page StaticNetMask, page
OpFlags, page 5-27 bits 3 and
StaticNetMask
DNS1IP
DHCP, page StaticIp, page StaticNetMask, page
DHCP, page StaticIp, page StaticRoute, page
VLAN Setting
DNS2IP
Related parameter
5-11
MGCP Configuration Parameters
CA0orCM0
CA0orCM0, page CA1orCM1, page CA0UID, page CA1UID, page
EPID0orSID0 and EPID1orSID1, page PrfCodec, page LBRCodec, page
CA1orCM1
CA0UID
5-13
Default
Voice Configuration Menu Access Codes
CA1UID
EPID0orSID0 and EPID1orSID1
Value Types
PrfCodec
LBRCodec
5-15
Default
MGCPPort
5-16
Default
Voice Configuration Menu Access Code
MediaPort
RetxIntvl
RetxLim
5-17
MGCPVer
Domain
5-18
Default
Audio Configuration Parameters
CodecName
CodecName, page AudioMode, page NumTxFrames, page
5-19
Default Names
AudioMode
Bit Number
Definition
ConnectMode, page SigTimer, page OpFlags, page TOS, page
Operational Parameters
NumTxFrames
CallerIdMethod
5-22
Bit 15-Use special character O Bit 16-Use special character P
FXSInputLevel
FXSOutputLevel
Related Parameter
FXSOutputLevel, page
ConnectMode
FXSInputLevel, page
Reserved
5-24
5-25
Bit Number
Table 5-2 ConnectMode Parameter Bit Definitions continued
Definition
SigTimer
5-26
Default
Voice Configuration Menu Access Code
OpFlags
Bit Number Definition
5-27
Default
5-28
Bit Number Definition
Tone Configuration Parameters
Tone Parameter Syntax-Basic Format, page
Tone Parameter Syntax-Extended Formats, page
5-29
Tone Parameter Syntax-Basic Format
Recommended Values, page Specific Tone Parameter Information, page
5-30
RingCadence, page
Tone Parameter Syntax-Extended Formats
Extended Format A
5-31
Extended Format B
5-32
Figure 5-1 Cadence With Two On-Off Pairs
5-33
Figure 5-2 Cadence with Three On-Off Pairs
Sound
Silence
Setting
ReorderTone Parameter Example1
Component
Explanation
ReorderTone Parameter Example
5-35
Setting
Setting
Default values using the Basic format
Recommended Values
Specific Tone Parameter Information
DialTone
BusyTone
ReorderTone
5-37
Voice Configuration Menu Access Code
RingbackTone
CallWaitTone
5-38
Voice Configuration Menu Access Code
AlertTone
5-39
Voice Configuration Menu Access Code
Default values using the Basic format
Diagnostic Parameters
RingCadence
NPrintf
Recommended Values
TraceFlags
SyslogIP
HOSTIPaddress.HOSTPORT
5-41
Default Voice Configuration Menu Access Code Related Parameter
SyslogCtrl
SyslogCtrl, page
SyslogIP, page
CFGID-Version Parameter for Cisco ATA Configuration File
Bit Number Type of Messages to Trace
5-43
Default
5-44
Chapter 5 Parameters and Defaults
CFGID-Version Parameter for Cisco ATA Configuration File
OL-4803-01
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
Using Fax Pass-through Mode, page Using FAX Mode, page
Debugging the Cisco ATA 186/188 Fax Services, page
Configuring the Cisco ATA for Fax Pass-through mode
Configuring the Cisco ATA for Fax Pass-through mode, page
Configuring Cisco IOS Gateways to Enable Fax Pass-through, page
AudioMode
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
Step 1 Enable Fax Pass-through Mode, page
Step 2 Disable Fax Relay Feature, page
Enable Fax Pass-through Mode
System Level commands
voice service voip
Procedure
Disable Fax Relay Feature
Dial-Peer Level Commands
fax rate disable
dial-peer voice tag voip
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Configuring the Cisco ATA for Fax Mode, page
Configuring the Cisco IOS Gateway for Fax Mode, page
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Common Problems When Using IOS Gateways, page
Using prserv for Diagnosing Fax Problems
fax pass-through mode
pass-through mode
mgcp fax t38 inhibit for MGCP gateways
prserv Overview
Analyzing prserv Output for Fax Sessions
Procedure
Debugging FAX Pass-through Mode
Log event
timestamp1
timestamp2 , pt pt
Debugging FAX Mode
Originating-Gateway Example
Possible Reasons for Failure
6-11
Using rtpcatch for Diagnosing Fax Problems
How to Use
Using rtpcatch to Analyze Common Causes of Failure, page
rtpcatch Overview
Example of rtpcatch
Output Files
Options
Output
Explanation
6-14
6-15
FAX Summary
Cisco ATA fax pass-through mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
6-16
Using rtpcatch to Analyze Common Causes of Failure
6-17
Analysis
Analysis
Possible Causes for Failure
Possible Cause for Failure
6-18
Analysis
6-19
Possible Causes for Failure
Analysis
Possible Cause for Failure
rtpcatch Limitations
6-20
Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image from a TFTP Server
Syntax of upgradecode Parameter
Definitions
Upgrading the Signaling Image Manually
Process
Preliminary Steps, page Running the Executable File, page
Example
Upgrade Requirements
“Upgrade Requirements” section on page “Syntax” section on page
“Upgrade Procedure” section on page
Preliminary Steps
Upgrade Procedure
ata186us -any -d1 ata186-v2-15-020723a.zup
100#192*168*1*10*8000#
Procedure
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using a Web Browser, page Using the Voice Configuration Menu, page
Using the Voice Configuration Menu
Chapter 7 Upgrading the Cisco ATA Signaling Image
Confirming a Successful Signaling Image Upgrade
OL-4803-01
Troubleshooting
General Troubleshooting Tips
General Troubleshooting Tips, page Symptoms and Actions, page
Installation and Upgrade Issues, page Debugging, page
Symptoms and Actions
Installation and Upgrade Issues
Debugging
1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
Using System Diagnostics
Message Syntax
Syntax Definitions
Example-ARP Message
Example-DHCP Messages
Example-TFTP messages
62000051 192.168.3.169 00ARP Update MAC080017014e00, IP192.168.2.81
Example-Cisco ATA Configuration Update Message
Example-System Reboot Message
Example-Cisco ATA Event Messages
30000001 192.168.3.237 03ATA Config Update OK
Local Tone Playout Reporting
Example-Fax Event Messages
Example-RTP Statistic Messages
Obtaining Network Status Prior to Getting IP Connectivity
Tone Type ID
8-10
Description
Obtaining Network Status After Getting IP Connectivity
Boolean Value
8-11
Bit Number
8-12
Bit Number
Description
Example
DHCP Status HTML Page
Real-Time Transport Protocol RTP Statistics Reporting
8-13
Description
Frequently Asked Questions
Resetting Cisco ATA counters
Ring Load per RJ-11 FXS Port
Maximum Distance
Contacting TAC
8-15
Procedure
8-16
Chapter 8 Troubleshooting Contacting TAC
OL-4803-01
Voice Configuration Menu Codes
Table A-3Cisco ATA Voice Menu Codes-Software Upgrade, page A-3
A P P E N D I X A
Table A-1Cisco ATA Voice Menu Codes-Information Options, page A-1
Table A-2 Cisco ATA Voice Menu Codes-Configuration Parameters
Voice Menu
Option
Code
Voice Menu
Option
Code
Description
Appendix A Voice Configuration Menu Codes
Cisco ATA Specifications
Physical Specifications
Physical Specifications, page B-1
Electrical Specifications for Cisco ATA, page B-2
Electrical Specifications for Cisco ATA
Environmental Specifications
Physical Interfaces
Specification
Ringing Characteristics
Software Specifications
Specification
Specification
Specification
Table B-6 Software Specifications All Protocols continued
Description
Specification
Description
Appendix B Cisco ATA Specifications Software Specifications
MGCP Call Flows
A P P E N D I X C
Figure C-1 Cisco ATA-to-Cisco ATA Through VocalData Call Agent
Appendix C MGCP Call Flows
Step
Action
Table C-1 Action Log
Step
Action
rqnt 57713 aaln/1@192.168.3.33 MGCP
L/rg,L/ci11/13/12/42,9723301011,ATA-2-45
Step
Action
mdcx 57724 aaln/1@192.168.3.33 MGCP
rqnt 57725 aaln/1@192.168.2.45 MGCP
Step
Action
mdcx 57737 aaln/1@192.168.3.33 MGCP
dlcx 57740 aaln/1@192.168.3.33 MGCP
Recommended Cisco ATA Tone Parameter Values by Country
A P P E N D I X D
Argentina Australia Austria Belgium Brazil Canada China Columbia
Czech Republic Denmark Egypt Finland France Germany Greece Hong Kong
India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia
Mexico Netherlands New Zealand Norway Pakistan Panama Peru
Phillippines Poland Portugal Russia Saudi Arabia Singapore Slovakia
Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
Recommended Values
D-10
Recommended Values
Recommended Values
Recommended Values
D-11
Recommended Values
Recommended Values
Recommended Values
D-12
Recommended Values
Recommended Values
Recommended Values
D-13
Recommended Values
Recommended Values
Recommended Values
D-14
Recommended Values
Recommended Values
Recommended Values
D-15
Parameter
Recommended Values
Parameter
D-16
Appendix D Recommended Cisco ATA Tone Parameter Values by Country
Numerics
G L O S S A R Y
GL-1
GL-2
Internet Control Message Protocol
GL-3
GL-4
GL-5
GL-6
GL-7
GL-8
Glossary
I N D E
IN-1
Numerics
IN-2
3-12
5-20, 6-2
IN-3
EncrpytKeyEx parameter
encryption
encryption examples
IN-4
IN-5
NCS-compliant Session Description Protocol SDP setting
IN-6
IN-7
IN-8
Index