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Cisco Systems ATA 188, ATA 186 manual Corporate Headquarters, 800 553-NETS Fax 408

Models: ATA 188 ATA 186

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Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for MGCP (version 3.0)

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-4803-01

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Cisco Systems ATA 188, ATA 186 manual Corporate Headquarters, Cisco Systems, Inc 170 West Tasman Drive San Jose, CA

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Corporate Headquarters800 553-NETS Fax 408 Text Part Number OL-4803-01Turn the television or radio antenna until the interference stops C O N T E N T S Fax ServicesAudience ObjectivesSpecifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Safety RecommendationsWhat You Need UIPassword Configuration Text File TemplateUser Interface UI Security Parameter CfgIntervalTone Configuration Parameters SigTimerCA0UID CA1UIDUsing FAX Mode Using Fax Pass-through ModePreliminary Steps Running the Executable File Upgrade Requirements Disable Fax Relay FeatureInstallation and Upgrade Issues Using the Voice Configuration MenuVoice Configuration Menu Codes A-1 Electrical Specifications for Cisco ATA B-2Objectives PrefaceAudience Objectives, page Audience, page Organization and Use, pageChapter 3, “Configuring the Cisco ATA for MGCP” Chapter 2, “Installing the Cisco ATA”Chapter 4, “Cisco ATA-Supported MGCP Services” Chapter 5, “Parameters and Defaults”SAVE THESE INSTRUCTIONS Warning IMPORTANT SAFETY INSTRUCTIONSWaarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES BEWAAR DEZE INSTRUCTIESSÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Varoitus TÄRKEITÄ TURVALLISUUSOHJEITACONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE BEWAHREN SIE DIESE HINWEISE GUT AUFGUARDE ESTAS INSTRUÇÕES Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD GUARDE ESTAS INSTRUCCIONES Varning! VIKTIGA SÄKERHETSANVISNINGARCisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor At a Glance Related DocumentationCisco ATA Release Notes Obtaining Documentation RFC2131 Dynamic Host Configuration ProtocolCisco.com Documentation CD-ROMDocumentation Feedback Obtaining Technical AssistanceCisco.com Cisco TAC Website Technical Assistance CenterCisco TAC Escalation Center http//tools.cisco.com/RPF/register/register.doxviii Obtaining Additional Publications and InformationInstallation and Configuration Overview, page Hardware Overview, page Software Features, pageCisco Analog Telephone Adaptor Overview C H A P T E ROverview of Media Gateway Control Protocol Hardware Overview The unit provides the following connectors and indicators Additional Supported Signaling Protocols, page Software FeaturesOther Supported Protocols, page Cisco ATA MGCP Services, page Fax Services, pageCisco ATA MGCP Services Additional Supported Signaling ProtocolsOther Supported Protocols Supplementary Services that the Cisco ATA Provides Fax ServicesService SigTimer, pageSupplementary Services that the Call Agent Provides Chapter 7, “Upgrading the Cisco ATA Signaling Installation and Configuration OverviewAction ReferenceInstallation and Configuration Overview 1-10Chapter 1 Cisco Analog Telephone Adaptor Overview OL-4803-01Network Requirements, page Safety Recommendations, page Installing the Cisco ATAInstallation Procedure, page Power-Down Procedure, page What the Cisco ATA Package Includes, page What You Need, pageRead Me First - ATA Boot Load Information Safety RecommendationsNetwork Requirements What the Cisco ATA Package IncludesWhat You Need Installation ProcedureProcedure Caution Use only the Cisco-supplied power adaptor Procedure Power-Down ProcedureC H A P T E R Configuring the Cisco ATA for MGCPDefault Boot Load Behavior Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation VLANSetting VLAN Setting, pageFeature Parameter and BitsBasic Configuration Steps in a TFTP Server Environment Steps Needed to Configure the Cisco ATABasic Configuration Steps in a TFTP Server Environment, page Basic Configuration Steps in a Non-TFTP Server Environment, pageconfiguration file, which actually entails creating two files Setting Up the TFTP Server with Cisco ATAConfiguration Files, page atadefault.cfg Configuration File, pageManually upgrade the Cisco ATA to the correct signaling image Basic Configuration Steps in a Non-TFTP Server EnvironmentUpgrading the Signaling Voice ConfigurationSetting Up the TFTP Server with Cisco ATA Software Configuring the Cisco ATA Using a TFTP ServerConfigurable Features and Related Parameters Setting Up the TFTP Server with Cisco ATA Software, pageProcedure Creating Unique and Common Cisco ATA Configuration FilesSyntax atamacaddress.txt3-10 cfgfmt -mgcp -tptag.dat ata0a141e28323c.txt ata0a141e28323c Using atapname.exe Tool to Obtain MAC Address3-11 ExampleCommand Example Using Encryption With the cfgfmt ToolCommand Output 3-12Configuration Files that the cfgfmt Tool Creates, page Configuration Files that the cfgfmt Tool Createscfgfmt Tool Syntax and Examples, page Total Binary Output SizeSyntax Definitions-Options cfgfmt Tool Syntax and ExamplesSyntax Definitions-Required Parameters 3-14Example Examples of Upgrading to Stronger Encryption KeySyntax examples 3-153-16 ata102030405060 is unencryptedStep 5 Run the cfgfmt tool as follows 3-17 atadefault.cfg Configuration FileProcedure ExampleProcedure if DHCP Server is Under Control of Cisco ATA Administrator Using a DHCP ServerUsing a DHCP Server, page Without Using a DHCP Server, page3-19 Other DHCP Options You Can SetProcedure Without Using a DHCP Server Voice Configuration Menu3-20 ProcedureUsing the Voice Configuration Menu, page Using the Voice Configuration MenuResetting the Cisco ATA to Factory Default Values, page Features3-22 Entering Alphanumeric ValuesVoice Menu NumberResetting the Cisco ATA to Factory Default Values Cisco ATA Web Configuration PageAlphanumeric Characters http//ipaddress/refreshFigure 3-1 Cisco ATA Web Configuration Page 3-243-25 Refreshing or Resetting the Cisco ATAProcedure Obtaining Cisco ATA Configuration File After Failed Attempt Upgrading the MGCP Signaling ImageProcedure to Refresh the Cisco ATA Procedure to Reset the Cisco ATAC H A P T E R Cisco ATA-Supported MGCP ServicesSetting the Codec Important Basic MGCP ServicesConfiguring Refresh Interval Required Parameters, page Setting the Codec, pageCall Agent Redundancy with Configuration Parameters, page Additional MGCP ServicesEndpoints and Connections Endpoints and Connections, page MGCP Endpoint Device Type, pageMGCP Endpoint Device Type Call Agent Redundancy with Configuration ParametersCisco ATA Registration Process with MGCP CA0orCM0, page 5-12, and CA0UID, pageCodec-Specify default preferred codec Complete Reference Table of all Cisco ATA MGCP Servicescommand Configuration-update intervalMid-call service style-Bellcore, Cisco VG248 Listening port for MGCP commandsNamed Signaling Event NSE payload number Retransmission interval for MGCP commandsSupported MGCP Connection Modes Supported Signals and EventsSupported Local Connection Options Related CIsco ATA ParameterNCS 1.0 L-Package Supported by the Cisco ATA with MGCP, page NCS 1.0 L-Package Supported by the Cisco ATA with MGCPMGCP 0.1-1.0 L-Package Supported by the Cisco ATA with MGCP, page MGCP 0.1-1.0 G-Package Supported by the Cisco ATA with MGCP, pageMGCP 0.1-1.0 G-Package Supported by the Cisco ATA with MGCP MGCP 0.1-1.0 L-Package Supported by the Cisco ATA with MGCPCode DescriptionParameters in Commands Sent to the Call Agent, page Commands Supported with MGCPMGCP 0.1-1.0 D-Package Supported by the Cisco ATA with MGCP Parameters in Responses Sent to the Call Agent, pageParameters in Responses Sent to the Call Agent Parameters in Commands Sent to the Call AgentUsage 4-11MGCP Embedded Events Example R hdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T 4-13Chapter 4 Cisco ATA-Supported MGCP Services MGCP Embedded Events 4-14OL-4803-01 Parameters for Configuration Method and Encryption, page Parameters and DefaultsNetwork Configuration Parameters, page MGCP Configuration Parameters, page#txt UIPassword0 UseTftp1 TftpURL0 CfgInterval3600 EncryptKey0 Configuration Text File Templateupgradecode0,0x301,0x0400,0x0200,0.0.0.0,69,0,none upgradelang0,0x301,0x0400,0x0200,0.0.0.0,69,0,none Dhcp1 StaticIp0User Interface UI Security Parameter UIPasswordValue Type RangeDefault Parameters for Configuration Method and EncryptionVoice Configuration Menu Access Code SettingsCfgInterval TftpURLUseTFTP, page CfgInterval, page DefaultUseTFTP, page TftpURL, page EncryptKeyEx, page EncryptKeyDefault Voice Configuration Menu Access CodeDefault EncryptKeyExDescription Value TypeDNS1IP, page TOS, page VLAN Setting, page Network Configuration ParametersDHCP UseTFTP, page TftpURL, page EncryptKey, pageStaticRoute StaticIpStaticIp, page StaticRoute, page StaticNetMask, page OpFlags, page 5-27 bits 3 andDNS1IP StaticNetMaskDHCP, page StaticIp, page StaticNetMask, page DHCP, page StaticIp, page StaticRoute, pageDNS2IP VLAN SettingRelated parameter 5-11CA0orCM0 MGCP Configuration ParametersCA0orCM0, page CA1orCM1, page CA0UID, page CA1UID, page EPID0orSID0 and EPID1orSID1, page PrfCodec, page LBRCodec, pageCA0UID CA1orCM15-13 DefaultCA1UID Voice Configuration Menu Access CodesEPID0orSID0 and EPID1orSID1 Value TypesLBRCodec PrfCodec5-15 Default5-16 MGCPPortDefault Voice Configuration Menu Access CodeRetxIntvl MediaPortRetxLim 5-17Domain MGCPVer5-18 DefaultCodecName Audio Configuration ParametersCodecName, page AudioMode, page NumTxFrames, page 5-19AudioMode Default NamesBit Number DefinitionOperational Parameters ConnectMode, page SigTimer, page OpFlags, page TOS, pageNumTxFrames CallerIdMethodBit 15-Use special character O Bit 16-Use special character P 5-22FXSOutputLevel FXSInputLevelRelated Parameter FXSOutputLevel, pageFXSInputLevel, page ConnectModeReserved 5-24Bit Number 5-25Table 5-2 ConnectMode Parameter Bit Definitions continued Definition5-26 SigTimerDefault Voice Configuration Menu Access CodeBit Number Definition OpFlags5-27 DefaultBit Number Definition 5-28Tone Parameter Syntax-Basic Format, page Tone Configuration ParametersTone Parameter Syntax-Extended Formats, page 5-29Recommended Values, page Specific Tone Parameter Information, page Tone Parameter Syntax-Basic Format5-30 RingCadence, pageExtended Format A Tone Parameter Syntax-Extended Formats5-31 5-32 Extended Format BFigure 5-1 Cadence With Two On-Off Pairs Figure 5-2 Cadence with Three On-Off Pairs 5-33Sound SilenceReorderTone Parameter Example1 SettingComponent Explanation5-35 ReorderTone Parameter ExampleSetting SettingRecommended Values Default values using the Basic formatSpecific Tone Parameter Information DialToneReorderTone BusyTone5-37 Voice Configuration Menu Access CodeCallWaitTone RingbackTone5-38 Voice Configuration Menu Access Code5-39 AlertToneVoice Configuration Menu Access Code Default values using the Basic formatRingCadence Diagnostic ParametersNPrintf Recommended ValuesSyslogIP TraceFlagsHOSTIPaddress.HOSTPORT 5-41SyslogCtrl Default Voice Configuration Menu Access Code Related ParameterSyslogCtrl, page SyslogIP, pageBit Number Type of Messages to Trace CFGID-Version Parameter for Cisco ATA Configuration File5-43 DefaultChapter 5 Parameters and Defaults 5-44CFGID-Version Parameter for Cisco ATA Configuration File OL-4803-01Using Fax Pass-through Mode Configuring and Debugging Fax ServicesUsing Fax Pass-through Mode, page Using FAX Mode, page Debugging the Cisco ATA 186/188 Fax Services, pageConfiguring the Cisco ATA for Fax Pass-through mode, page Configuring the Cisco ATA for Fax Pass-through modeConfiguring Cisco IOS Gateways to Enable Fax Pass-through, page AudioModeRecommended Setting Configuring Cisco IOS Gateways to Enable Fax Pass-throughStep 1 Enable Fax Pass-through Mode, page Step 2 Disable Fax Relay Feature, pageSystem Level commands Enable Fax Pass-through Modevoice service voip ProcedureDial-Peer Level Commands Disable Fax Relay Featurefax rate disable dial-peer voice tag voipConfiguring the Cisco ATA for Fax Mode Using FAX ModeConfiguring the Cisco ATA for Fax Mode, page Configuring the Cisco IOS Gateway for Fax Mode, pageConfiguring the Cisco IOS Gateway for Fax Mode Debugging the Cisco ATA 186/188 Fax ServicesCommon Problems When Using IOS Gateways Common Problems When Using IOS Gateways, pagefax pass-through mode Using prserv for Diagnosing Fax Problemspass-through mode mgcp fax t38 inhibit for MGCP gatewaysAnalyzing prserv Output for Fax Sessions prserv OverviewProcedure Log event Debugging FAX Pass-through Modetimestamp1 timestamp2 , pt ptOriginating-Gateway Example Debugging FAX ModePossible Reasons for Failure 6-11How to Use Using rtpcatch for Diagnosing Fax ProblemsUsing rtpcatch to Analyze Common Causes of Failure, page rtpcatch OverviewOutput Files Example of rtpcatchOptions Output6-14 ExplanationFAX Summary 6-15Analyzing rtpcatch Output for Fax Sessions Cisco ATA fax pass-through modeAnalysis 6-166-17 Using rtpcatch to Analyze Common Causes of FailureAnalysis AnalysisPossible Cause for Failure Possible Causes for Failure6-18 AnalysisPossible Causes for Failure 6-19Analysis Possible Cause for Failure6-20 rtpcatch LimitationsUpgrading the Signaling Image from a TFTP Server Upgrading the Cisco ATA Signaling ImageSyntax of upgradecode Parameter DefinitionsProcess Upgrading the Signaling Image ManuallyPreliminary Steps, page Running the Executable File, page Example“Upgrade Requirements” section on page “Syntax” section on page Upgrade Requirements“Upgrade Procedure” section on page Preliminary Stepsata186us -any -d1 ata186-v2-15-020723a.zup Upgrade Procedure100#192*168*1*10*8000# ProcedureUsing a Web Browser Confirming a Successful Signaling Image UpgradeUsing a Web Browser, page Using the Voice Configuration Menu, page Using the Voice Configuration MenuConfirming a Successful Signaling Image Upgrade Chapter 7 Upgrading the Cisco ATA Signaling ImageOL-4803-01 General Troubleshooting Tips TroubleshootingGeneral Troubleshooting Tips, page Symptoms and Actions, page Installation and Upgrade Issues, page Debugging, pageSymptoms and Actions Installation and Upgrade Issues Debugging 1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0 Message Syntax Using System DiagnosticsSyntax Definitions Example-DHCP Messages Example-ARP MessageExample-TFTP messages 62000051 192.168.3.169 00ARP Update MAC080017014e00, IP192.168.2.81Example-System Reboot Message Example-Cisco ATA Configuration Update MessageExample-Cisco ATA Event Messages 30000001 192.168.3.237 03ATA Config Update OKExample-Fax Event Messages Local Tone Playout ReportingExample-RTP Statistic Messages Tone Type ID Obtaining Network Status Prior to Getting IP Connectivity8-10 DescriptionBoolean Value Obtaining Network Status After Getting IP Connectivity8-11 Bit NumberBit Number 8-12Description ExampleReal-Time Transport Protocol RTP Statistics Reporting DHCP Status HTML Page8-13 DescriptionResetting Cisco ATA counters Frequently Asked QuestionsRing Load per RJ-11 FXS Port Maximum Distance8-15 Contacting TACProcedure Chapter 8 Troubleshooting Contacting TAC 8-16OL-4803-01 Table A-3Cisco ATA Voice Menu Codes-Software Upgrade, page A-3 Voice Configuration Menu CodesA P P E N D I X A Table A-1Cisco ATA Voice Menu Codes-Information Options, page A-1Voice Menu Table A-2 Cisco ATA Voice Menu Codes-Configuration ParametersOption CodeOption Voice MenuCode DescriptionAppendix A Voice Configuration Menu Codes Physical Specifications Cisco ATA SpecificationsPhysical Specifications, page B-1 Electrical Specifications for Cisco ATA, page B-2Environmental Specifications Electrical Specifications for Cisco ATAPhysical Interfaces SpecificationSoftware Specifications Ringing CharacteristicsSpecification SpecificationTable B-6 Software Specifications All Protocols continued SpecificationDescription Description SpecificationAppendix B Cisco ATA Specifications Software Specifications A P P E N D I X C MGCP Call FlowsAppendix C MGCP Call Flows Figure C-1 Cisco ATA-to-Cisco ATA Through VocalData Call AgentAction StepTable C-1 Action Log Action Steprqnt 57713 aaln/1@192.168.3.33 MGCP L/rg,L/ci11/13/12/42,9723301011,ATA-2-45Action Stepmdcx 57724 aaln/1@192.168.3.33 MGCP rqnt 57725 aaln/1@192.168.2.45 MGCPAction Stepmdcx 57737 aaln/1@192.168.3.33 MGCP dlcx 57740 aaln/1@192.168.3.33 MGCPA P P E N D I X D Recommended Cisco ATA Tone Parameter Values by CountryArgentina Australia Austria Belgium Brazil Canada China Columbia Czech Republic Denmark Egypt Finland France Germany Greece Hong KongMexico Netherlands New Zealand Norway Pakistan Panama Peru India Indonesia Ireland Israel Italy Japan Korea Luxembourg MalaysiaPhillippines Poland Portugal Russia Saudi Arabia Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand TurkeyRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values Recommended ValuesRecommended Values D-10Recommended Values Recommended ValuesRecommended Values D-11Recommended Values Recommended ValuesRecommended Values D-12Recommended Values Recommended ValuesRecommended Values D-13Recommended Values Recommended ValuesRecommended Values D-14Recommended Values Recommended ValuesParameter D-15Recommended Values ParameterAppendix D Recommended Cisco ATA Tone Parameter Values by Country D-16G L O S S A R Y NumericsGL-1 GL-2 GL-3 Internet Control Message ProtocolGL-4 GL-5 GL-6 GL-7 Glossary GL-8IN-1 I N D ENumerics 3-12 IN-25-20, 6-2 EncrpytKeyEx parameter IN-3encryption encryption examplesIN-4 NCS-compliant Session Description Protocol SDP setting IN-5IN-6 IN-7 Index IN-8