Text Part Number OL-4803-01
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 Copyright 2003, Cisco Systems, Inc All rights reserved
 Iii
N T E N T S
 Safety Recommendations
 Dhcp
 CA0UID CA1UID
 Vii
NPrintf TraceFlags
 Viii
Installation and Upgrade Issues
 Objectives
Audience
This preface includes the following sections
 Conventions
Organization and Use
Organization
Chapter Description
 Bewaar Deze Instructies
 Warnung Wichtige Sicherheitshinweise
Avvertenza Importanti Istruzioni Sulla Sicurezza
Xii
 Xiii
Aviso Instruções Importantes DE Segurança
 Related Documentation
Use this guide in conjunction with these documents
Xiv
 Cisco.com
Obtaining Documentation
Documentation CD-ROM
Ordering Documentation
 Documentation Feedback
Obtaining Technical Assistance
You can order Cisco documentation in these ways
Xvi
 Cisco TAC Website
Technical Assistance Center
Cisco TAC Escalation Center
Xvii
 Xviii
Obtaining Additional Publications and Information
 Cisco Analog Telephone Adaptor Overview
 Pstn
Overview of Media Gateway Control Protocol
 Link LED
Hardware Overview
 Function Button
 Cisco ATA supports the following protocols and services
Software Features
Mgcp Versions
Voice Codecs Supported
 Cisco ATA Mgcp Services
Additional Supported Signaling Protocols
Other Supported Protocols
729A 729B 729.AB
 Fax Services
Supplementary Services that the Cisco ATA Provides
Service Parameter
 Supplementary Services that the Call Agent Provides
 Signaling image by using the Tftp server-upgrade method or
Installation and Configuration Overview
Manual-upgrade method
Action Reference
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 Installing the Cisco ATA
 Safety Recommendations
Network Requirements
What the Cisco ATA Package Includes
 Installation Procedure
5V power adaptor Power cord
What You Need
 Cisco ATA 186 Rear Panel Connections
Procedure
 Installing the Cisco ATA Installation Procedure
 Power-Down Procedure
 Configuring the Cisco ATA for Mgcp
 Default Boot Load Behavior
Page
 Feature
VLANSetting
Parameter and Bits Reference
Bits
 Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Tftp Server Environment
Hexadecimal format, this value is 0x01cc002b
 Action Reference
Tftp server at boot up time
 Action
Basic Configuration Steps in a Non-TFTP Server Environment
 Configuring the Cisco ATA Using a Tftp Server
Setting Up the Tftp Server with Cisco ATA Software
Configurable Features and Related Parameters
 Creating Unique and Common Cisco ATA Configuration Files
 Syntax
Save this file of Cisco ATA-specific parameters as
 Cfgfmt -mgcp -tptag.datata0a141e28323c.txt ata0a141e28323c
Using atapname.exe Tool to Obtain MAC Address
 Using Encryption With the cfgfmt Tool
Command Example
Command Output
 Non-zero
Total Binary Output Size
 Syntax of the cfgfmt tool follows
Syntax Definitions-Options
Syntax Definitions-Required Parameters
 Syntax examples
Examples of Upgrading to Stronger Encryption Key
 Ata102030405060 is unencrypted
 Atadefault.cfg Configuration File
 Using a Dhcp Server,
Using a Dhcp Server
 Other Dhcp Options You Can Set
 Without Using a Dhcp Server
Voice Configuration Menu
 Voice Menu Number Features
Using the Voice Configuration Menu
 Voice Menu Number
Entering Alphanumeric Values
 Cisco ATA Web Configuration
Resetting the Cisco ATA to Factory Default Values
Key Alphanumeric Characters
 Cisco ATA Web Configuration
 Refreshing or Resetting the Cisco ATA
 Upgrading the Mgcp Signaling Image
Procedure to Refresh the Cisco ATA
Procedure to Reset the Cisco ATA
 Cisco ATA-Supported Mgcp Services
 Setting the Codec
Important Basic Mgcp Services
Configuring Refresh Interval
Required Parameters
 Endpoints and Connections
Additional Mgcp Services
 Mgcp Endpoint Device Type
Call Agent Redundancy with Configuration Parameters
Cisco ATA Registration Process with Mgcp
Syntax Type
 Rsip Message for Disconnect State
Complete Reference Table of all Cisco ATA Mgcp Services
 Configurable Feature Related Parameter
 Supported Mgcp Connection Modes
Supported Signals and Events
Supported Local Connection Options
Related CIsco ATA Parameter
 Intermittent dial tone Timer Dtmf input
NCS 1.0 L-Package Supported by the Cisco ATA with Mgcp
Code Description Type
 Mgcp 0.1-1.0 L-Package Supported by the Cisco ATA with Mgcp
Mgcp 0.1-1.0 G-Package Supported by the Cisco ATA with Mgcp
Wt1, wt2, wt3, wt4 Call-waiting tone Dtmf tones wildcard
 Commands Supported with Mgcp
Mgcp 0.1-1.0 D-Package Supported by the Cisco ATA with Mgcp
Operation failed Rbk### Rt@connection id
 Parameters in Commands Sent to the Call Agent
Parameters in Responses Sent to the Call Agent
Parameter Usage
 Mgcp Embedded Events
 Example HdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T
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 Parameters and Defaults
 IP address e.g Integer 32-bit integer Numeric digit string
Configuration Text File Template
 User Interface UI Security Parameter
UIPassword
Value Type
Range
 UseTFTP
Parameters for Configuration Method and Encryption
 CfgInterval
TftpURL
Maximum 31 characters
905
 EncryptKey
 EncryptKeyEx
 Network Configuration Parameters
Range Default
Not applicable for this parameter
 StaticIp
Voice Configuration Menu Access Code Related Parameters
StaticRoute
IP address
 StaticNetMask
255.255.255.0
916
 Related parameter
Vlan Setting
 Mgcp Configuration Parameters
CA0orCM0
Examples
 Specify the ID of the primary Call Agent in this parameter
CA1orCM1
 Voice Configuration Menu Access Codes
EPID0orSID0 and EPID1orSID1
Value Types
 PrfCodec
LBRCodec
Integer
 300
MGCPPort
2427
201
 MediaPort
RetxIntvl
RetxLim
 Domain
MGCPVer
205
Alphanumeric
 Audio Configuration Parameters
CodecName
931
 Default Names
AudioMode
Bit Number Definition
 Operational Parameters
NumTxFrames
CallerIdMethod
 Parameters and Defaults Operational Parameters
 FXSOutputLevel
FXSInputLevel
 371
ConnectMode
0x90000400
311
 Bit Number
 SigTimer
 0x2
OpFlags
 Bit Number Definition
 Tone Configuration Parameters
0x000068B8
255
 Each tone is specified by nine integers, as follows
Tone Parameter Syntax-Basic Format
 Tone Parameter Syntax-Extended Formats
Extended Format a
Each tone is specified by 11 integers, as follows
 Cadence With Two On-Off Pairs
Extended Format B
 Cadence with Three On-Off Pairs
 ReorderTone Parameter Example1
Component Setting Explanation
 ReorderTone Parameter Example
 Recommended Values
Default values using the Basic format
Specific Tone Parameter Information
DialTone
 ReorderTone
BusyTone
 CallWaitTone
RingbackTone
922
923
 OffTime-2400 TotalToneTime-4800
AlertTone
924
925
 Default Recommended Values
Diagnostic Parameters
RingCadence
NPrintf
 SyslogIP
TraceFlags
Extended IP address
0x00000000
 Bit Number Type of Messages to Trace
SyslogCtrl
 RTP statistics messages Reserved
CFGID-Version Parameter for Cisco ATA Configuration File
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 Using Fax Pass-through Mode
Configuring and Debugging Fax Services
 Fax Pass-through mode requires configuring two parameters
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
 Recommended Setting
Configuring Cisco IOS Gateways to Enable Fax Pass-through
This setting translates to the bitmap
ConnectMode
 Run the following command
Enable Fax Pass-through Mode
 Perform the command
Disable Fax Relay Feature
 Configuring the Cisco ATA for Fax Mode
Using FAX Mode
 Configuring the Cisco IOS Gateway for Fax Mode
Debugging the Cisco ATA 186/188 Fax Services
Common Problems When Using IOS Gateways
Problem Action
 Cisco ATA, and 0x0012XXXX for the Phone 2 port
Using prserv for Diagnosing Fax Problems
For fax pass-through mode, AudioMode should be set to
Port
 Analyzing prserv Output for Fax Sessions
Prserv Overview
 Decoding timestamp was set to timestamp2
Log event Description
That the first RTP packet that the Cisco ATA received was
Encoded for channel
 Possible Reasons for Failure
Originating-Gateway Example
 Using rtpcatch for Diagnosing Fax Problems
Rtpcatch Overview
To use rtpcatch, follow these steps
 Output Files
Example of rtpcatch
 Explanation
 CED tone Detected
 Analyzing rtpcatch Output for Fax Sessions
Fax relay mode Cisco fax relay mode
Analysis
Both sides use G.711 for the entire fax session
 Example 6-3 Fax Pass-through Mode
Using rtpcatch to Analyze Common Causes of Failure
 Cisco fax relay option is not disabled on the gateway
Possible Causes for Failure
Possible Cause for Failure
 Example 6-9 Fax Pass-through Mode Failure
 Rtpcatch Limitations
 Upgrading the Signaling Image from a Tftp Server
Syntax of upgradecode Parameter
Definitions
 Upgrading the Signaling Image Manually
Upgradecode parameter value could be
Process
 Preliminary Steps
Upgrade Requirements
Running the Executable File
Syntax
 To perform the upgrade, follow these steps
Upgrade Procedure
 Using a Web Browser
Confirming a Successful Signaling Image Upgrade
 OL-4803-01
 General Troubleshooting Tips
Troubleshooting
 Symptoms and Actions
 Installation and Upgrade Issues
 Debugging
 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
You should also have access to a sniffer or LAN analyzer
 Message Syntax
Using System Diagnostics
PriorityTimeOffset Ataip tag chMessage
Syntax Definitions
 Example-ARP Message
Example-DHCP Messages
Example-TFTP messages
 Example-Cisco ATA Configuration Update Message
Example-System Reboot Message
Example-Cisco ATA Event Messages
 Local Tone Playout Reporting
Example-Fax Event Messages
Example-RTP Statistic Messages
 Tone Type ID Description
 Obtaining Network Status After Getting IP Connectivity
Bit Number Description
Bit Number Description Boolean Value
 Configuration file is not found
Cisco ATA failed to upgrade to the downloaded image file
Bad configuration file
Checksum error for configuration file
 Real-Time Transport Protocol RTP Statistics Reporting
Dhcp Status Html
 Frequently Asked Questions
Resetting Cisco ATA counters
Ring Load per RJ-11 FXS Port Maximum Distance
 Contacting TAC
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 Voice Menu Option Code Description
Table A-1lists codes to return basic Cisco ATA information
 DNS 2 IP
916 IP address of the primary DNS server
 Tftp URL
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 This section describes Cisco ATA specifications
Physical Specifications
Dimensions Weight
Specification
 Environmental Specifications
Electrical Specifications for Cisco ATA
Description Specification
Physical Interfaces
 Ringing Characteristics
Software Specifications
Tip/ring interfaces for each RJ-11 FXS port Slic
 Appendix B Cisco ATA Specifications Software Specifications
 Sccp
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 Mgcp Call Flows
 Appendix C Mgcp Call Flows
 Step Action Log
 Cisco ATA 2 phone rings and displays Cisco ATA 1 ID on CID
Cisco ATA 1 dials 6-Cisco ATA 1 to Call Agent
Device-Call Agent to Cisco ATA
OK-Cisco ATA 2 to Call Agent
 RTP Media stream is now enabled on Cisco ATA 1. Both
Routing Update Protocol RTP Media stream is now enabled on
Cisco ATA 2-Call Agent to Cisco ATA
Ringback stops on Cisco ATA 1-Call Agent to Cisco ATA
 Cisco ATA 2 hangs up-Cisco ATA 2 to Call Agent
ATA 2 Connection mode changes to receive-only-Call Agent to
Cisco ATA 2 Connection is deleted-Call Agent to Cisco ATA
Agent to Cisco ATA
 Recommended Cisco ATA Tone Parameter Values by Country
 OL-4803-01
 Table D-1 Argentina
 Table D-5 Brazil
 Table D-9 Czech Republic
 Table D-13 France
 Table D-17 Hungary
 Table D-21 Ireland
 Table D-25 Korea
 Table D-29 Netherlands
 Table D-33 Panama
 Table D-37 Portugal
 Table D-41 Slovakia
 Table D-45 Sweden
 Parameter Recommended Values
 OL-4803-01
 GL-1
 GL-2
 GL-3
 GL-4
 Signaling connection control part
Messages can be part of Sgcp and Mgcp messages
GL-5
 GL-6
 Traffic
Business-class services for Internet telephony
Allow you to define your own customized markup language
GL-7
 GL-8
 Codec negotiation in sending fax
Bootload
Codecs Cabling requirements LBRCodec Call Agent Supported
IN-1
 CallerIdMethod CfgInterval CodecName ConnectMode Dhcp
EncryptKey
IN-2
 IN-3
 Fax mode 6-1,6-6 Configuration
Debugging Services
Fax relay disabling
IN-4
 IN-5
 Cisco ATA RSIP*@ipaddress syntax setting
RTP payload type RTP statistics reporting
IN-6
 IN-7
 IN-8