Chapter 8 Troubleshooting

Obtaining Network Status After Getting IP Connectivity

•NTP: D1,D2,D3

•tftp: 0xX

where:

–D0 is the VLAN ID. It should be non-zero if the Cisco ATA has entered a VLAN.

–S is the tftp filename, which can be either ata<macaddress> or the filename supplied by the DHCP server.

–D1 is the local time on the Cisco ATA.

–D2 is the last NTP contact time.

–D3 is the last successful NTP contact time.

D1, D2, D3 values are shown in number of seconds since 00:00:00 UTC, 1970-01-01. If no NTP response has been received from the NTP server, the values of D1, D2, and D3 are 0.

–0xX is a bitmap value in hexadecimal format. The definition of each bit is shown in Table 8-4.

Table 8-4 Web Configuration Menu Network Status Bitmap

Bit Number

Description

 

 

0

Cisco ATA sent request for configuration file, ata<macaddress>, to TFTP server

 

 

1

Cisco ATA sent request for configuration file, atadefault.cfg, to TFTP server

 

 

4

Cisco ATA sent request for image file to TFTP server

 

 

5

Cisco ATA failed to upgrade to the downloaded image file

 

 

8

Configuration file is not found

 

 

9

Bad configuration file

 

 

10

Checksum error for configuration file

 

 

11

Decode error for configuration file (encryption related)

 

 

12

Configuration file is processed successfully

 

 

Example

If the hexadecimal value provided by the web configuration menu is 0x1011, the network status of the Cisco ATA is shown in Table 8-5.

Table 8-5 Web Configuration Menu Example Network Status

Bit Number

Description

Boolean Value

 

 

 

0

Cisco ATA sent request for configuration file, ata<macaddress>, to

True

 

TFTP server

 

 

 

 

1

Cisco ATA sent request for configuration file, atadefault.cfg, to

False

 

TFTP server

 

 

 

 

4

Cisco ATA sent request for image file to TFTP server

True

 

 

 

5

Cisco ATA failed to upgrade to the downloaded image file

False

 

 

 

8

Configuration file is not found

False

 

 

 

9

Bad configuration file

False

 

 

 

10

Checksum error for configuration file

False

 

 

 

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for MGCP (version 3.0)

8-12

OL-4803-01

 

 

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Cisco Systems ATA 186, ATA 188 manual Cisco ATA sent request for image file to Tftp server, Configuration file is not found
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ATA 188, ATA 186 specifications

The Cisco Systems ATA 186, or Analog Telephone Adapter, revolutionized the way traditional telephony interacted with Voice over Internet Protocol (VoIP) systems. Designed primarily for home and small office use, the ATA 186 allows users to connect standard analog phones and fax machines to a network, enabling them to take advantage of the benefits of VoIP technology.

One of the defining features of the ATA 186 is its dual port architecture. It includes two FXS ports, allowing users to connect up to two analog telephones. This functionality means that multiple devices can leverage VoIP services simultaneously without the need for separate adapters for each phone. The flexibility of the ATA 186 helps streamline the user experience, facilitating voice communication over an IP network while ensuring users can still use their existing phone equipment.

The ATA 186 employs various technologies to maintain high-quality voice calls. It supports standard voice codecs such as G.711 and G.729, which ensure efficient bandwidth usage while preserving call clarity. The adaptive jitter buffer technology further enhances call quality, compensating for network variations and minimizing latency, which is crucial for clear and uninterrupted conversations.

Additionally, the ATA 186 provides users with advanced calling features that were traditionally available only on PBX systems. These features include caller ID, call waiting, and voicemail functionality, integrating seamlessly with typical telephony services. The device also supports T.38 fax relay, allowing users to send and receive faxes over the internet, thus addressing the needs of environments where fax communication remains essential.

The security of VoIP conversations is also a priority for the ATA 186. It employs encryption protocols such as Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that voice data is securely transmitted across the network. This focus on security helps protect sensitive information transmitted during calls.

Installation and configuration of the ATA 186 is streamlined, with an intuitive web-based interface that simplifies the setup process. This accessibility makes it suitable for users with varying levels of technical expertise, as frequently required adjustments, such as network configurations and firmware updates, can be easily managed.

In conclusion, the Cisco Systems ATA 186 stands out as a versatile and robust solution for users looking to integrate analog phones into a VoIP environment. With its dual port capabilities, high-quality voice codecs, advanced call features, and security measures, it offers a compelling choice for both residential and commercial users seeking seamless telephony integration. As technology evolves, devices like the ATA 186 remain cornerstones in bridging traditional telephony with modern communication systems.
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