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Text Part Number OL-4803-01
 Copyright 2003, Cisco Systems, Inc All rights reserved
 N T E N T S
Iii
 Safety Recommendations
 Dhcp
 CA0UID CA1UID
 NPrintf TraceFlags
Vii
 Installation and Upgrade Issues
Viii
 Audience
Objectives
This preface includes the following sections
 Organization and Use
Conventions
Organization
Chapter Description
 Bewaar Deze Instructies
 Avvertenza Importanti Istruzioni Sulla Sicurezza
Warnung Wichtige Sicherheitshinweise
Xii
 Aviso Instruções Importantes DE Segurança
Xiii
 Use this guide in conjunction with these documents
Related Documentation
Xiv
 Obtaining Documentation
Cisco.com
Documentation CD-ROM
Ordering Documentation
 Obtaining Technical Assistance
Documentation Feedback
You can order Cisco documentation in these ways
Xvi
 Technical Assistance Center
Cisco TAC Website
Cisco TAC Escalation Center
Xvii
 Obtaining Additional Publications and Information
Xviii
 Cisco Analog Telephone Adaptor Overview
 Overview of Media Gateway Control Protocol
Pstn
 Hardware Overview
Link LED
 Function Button
 Software Features
Cisco ATA supports the following protocols and services
Mgcp Versions
Voice Codecs Supported
 Additional Supported Signaling Protocols
Cisco ATA Mgcp Services
Other Supported Protocols
729A 729B 729.AB
 Supplementary Services that the Cisco ATA Provides
Fax Services
Service Parameter
 Supplementary Services that the Call Agent Provides
 Installation and Configuration Overview
Signaling image by using the Tftp server-upgrade method or
Manual-upgrade method
Action Reference
 OL-4803-01
 Installing the Cisco ATA
 Network Requirements
Safety Recommendations
What the Cisco ATA Package Includes
 5V power adaptor Power cord
Installation Procedure
What You Need
 Procedure
Cisco ATA 186 Rear Panel Connections
 Installing the Cisco ATA Installation Procedure
 Power-Down Procedure
 Configuring the Cisco ATA for Mgcp
 Default Boot Load Behavior
Page
 VLANSetting
Feature
Parameter and Bits Reference
Bits
 Basic Configuration Steps in a Tftp Server Environment
Steps Needed to Configure the Cisco ATA
Hexadecimal format, this value is 0x01cc002b
 Tftp server at boot up time
Action Reference
 Basic Configuration Steps in a Non-TFTP Server Environment
Action
 Setting Up the Tftp Server with Cisco ATA Software
Configuring the Cisco ATA Using a Tftp Server
Configurable Features and Related Parameters
 Creating Unique and Common Cisco ATA Configuration Files
 Save this file of Cisco ATA-specific parameters as
Syntax
 Using atapname.exe Tool to Obtain MAC Address
Cfgfmt -mgcp -tptag.datata0a141e28323c.txt ata0a141e28323c
 Command Example
Using Encryption With the cfgfmt Tool
Command Output
 Total Binary Output Size
Non-zero
 Syntax Definitions-Options
Syntax of the cfgfmt tool follows
Syntax Definitions-Required Parameters
 Examples of Upgrading to Stronger Encryption Key
Syntax examples
 Ata102030405060 is unencrypted
 Atadefault.cfg Configuration File
 Using a Dhcp Server
Using a Dhcp Server,
 Other Dhcp Options You Can Set
 Voice Configuration Menu
Without Using a Dhcp Server
 Using the Voice Configuration Menu
Voice Menu Number Features
 Entering Alphanumeric Values
Voice Menu Number
 Resetting the Cisco ATA to Factory Default Values
Cisco ATA Web Configuration
Key Alphanumeric Characters
 Cisco ATA Web Configuration
 Refreshing or Resetting the Cisco ATA
 Procedure to Refresh the Cisco ATA
Upgrading the Mgcp Signaling Image
Procedure to Reset the Cisco ATA
 Cisco ATA-Supported Mgcp Services
 Important Basic Mgcp Services
Setting the Codec
Configuring Refresh Interval
Required Parameters
 Additional Mgcp Services
Endpoints and Connections
 Call Agent Redundancy with Configuration Parameters
Mgcp Endpoint Device Type
Cisco ATA Registration Process with Mgcp
Syntax Type
 Complete Reference Table of all Cisco ATA Mgcp Services
Rsip Message for Disconnect State
 Configurable Feature Related Parameter
 Supported Signals and Events
Supported Mgcp Connection Modes
Supported Local Connection Options
Related CIsco ATA Parameter
 NCS 1.0 L-Package Supported by the Cisco ATA with Mgcp
Intermittent dial tone Timer Dtmf input
Code Description Type
 Mgcp 0.1-1.0 G-Package Supported by the Cisco ATA with Mgcp
Mgcp 0.1-1.0 L-Package Supported by the Cisco ATA with Mgcp
Wt1, wt2, wt3, wt4 Call-waiting tone Dtmf tones wildcard
 Mgcp 0.1-1.0 D-Package Supported by the Cisco ATA with Mgcp
Commands Supported with Mgcp
Operation failed Rbk### Rt@connection id
 Parameters in Responses Sent to the Call Agent
Parameters in Commands Sent to the Call Agent
Parameter Usage
 Mgcp Embedded Events
 Example HdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T
 OL-4803-01
 Parameters and Defaults
 Configuration Text File Template
IP address e.g Integer 32-bit integer Numeric digit string
 UIPassword
User Interface UI Security Parameter
Value Type
Range
 Parameters for Configuration Method and Encryption
UseTFTP
 TftpURL
CfgInterval
Maximum 31 characters
905
 EncryptKey
 EncryptKeyEx
 Range Default
Network Configuration Parameters
Not applicable for this parameter
 Voice Configuration Menu Access Code Related Parameters
StaticIp
StaticRoute
IP address
 255.255.255.0
StaticNetMask
916
 Vlan Setting
Related parameter
 CA0orCM0
Mgcp Configuration Parameters
Examples
 CA1orCM1
Specify the ID of the primary Call Agent in this parameter
 EPID0orSID0 and EPID1orSID1
Voice Configuration Menu Access Codes
Value Types
 LBRCodec
PrfCodec
Integer
 MGCPPort
300
2427
201
 RetxIntvl
MediaPort
RetxLim
 MGCPVer
Domain
205
Alphanumeric
 CodecName
Audio Configuration Parameters
931
 AudioMode
Default Names
Bit Number Definition
 NumTxFrames
Operational Parameters
CallerIdMethod
 Parameters and Defaults Operational Parameters
 FXSInputLevel
FXSOutputLevel
 ConnectMode
371
0x90000400
311
 Bit Number
 SigTimer
 OpFlags
0x2
 Bit Number Definition
 0x000068B8
Tone Configuration Parameters
255
 Tone Parameter Syntax-Basic Format
Each tone is specified by nine integers, as follows
 Extended Format a
Tone Parameter Syntax-Extended Formats
Each tone is specified by 11 integers, as follows
 Extended Format B
Cadence With Two On-Off Pairs
 Cadence with Three On-Off Pairs
 Component Setting Explanation
ReorderTone Parameter Example1
 ReorderTone Parameter Example
 Default values using the Basic format
Recommended Values
Specific Tone Parameter Information
DialTone
 BusyTone
ReorderTone
 RingbackTone
CallWaitTone
922
923
 AlertTone
OffTime-2400 TotalToneTime-4800
924
925
 Diagnostic Parameters
Default Recommended Values
RingCadence
NPrintf
 TraceFlags
SyslogIP
Extended IP address
0x00000000
 SyslogCtrl
Voice Configuration Menu Access Code Related Parameter
Bit Number Type of Messages to Trace
 CFGID-Version Parameter for Cisco ATA Configuration File
RTP statistics messages Reserved
 OL-4803-01
 Configuring and Debugging Fax Services
Using Fax Pass-through Mode
 Configuring the Cisco ATA for Fax Pass-through mode
Fax Pass-through mode requires configuring two parameters
This setting translates to the following bitmap
AudioMode
 Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
ConnectMode
 Enable Fax Pass-through Mode
Run the following command
 Disable Fax Relay Feature
Perform the command
 Using FAX Mode
Configuring the Cisco ATA for Fax Mode
 Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Problem Action
 Using prserv for Diagnosing Fax Problems
Cisco ATA, and 0x0012XXXX for the Phone 2 port
For fax pass-through mode, AudioMode should be set to
Port
 Prserv Overview
Analyzing prserv Output for Fax Sessions
 Log event Description
Decoding timestamp was set to timestamp2
That the first RTP packet that the Cisco ATA received was
Encoded for channel
 Originating-Gateway Example
Possible Reasons for Failure
 Rtpcatch Overview
Using rtpcatch for Diagnosing Fax Problems
To use rtpcatch, follow these steps
 Example of rtpcatch
Output Files
 Explanation
 CED tone Detected
 Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Both sides use G.711 for the entire fax session
 Using rtpcatch to Analyze Common Causes of Failure
Example 6-3 Fax Pass-through Mode
 Possible Causes for Failure
Cisco fax relay option is not disabled on the gateway
Possible Cause for Failure
 Example 6-9 Fax Pass-through Mode Failure
 Rtpcatch Limitations
 Syntax of upgradecode Parameter
Upgrading the Signaling Image from a Tftp Server
Definitions
 Upgradecode parameter value could be
Upgrading the Signaling Image Manually
Process
 Upgrade Requirements
Preliminary Steps
Running the Executable File
Syntax
 Upgrade Procedure
To perform the upgrade, follow these steps
 Confirming a Successful Signaling Image Upgrade
Using a Web Browser
 OL-4803-01
 Troubleshooting
General Troubleshooting Tips
 Symptoms and Actions
 Installation and Upgrade Issues
 Debugging
 You should also have access to a sniffer or LAN analyzer
2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
 Using System Diagnostics
Message Syntax
PriorityTimeOffset Ataip tag chMessage
Syntax Definitions
 Example-DHCP Messages
Example-ARP Message
Example-TFTP messages
 Example-System Reboot Message
Example-Cisco ATA Configuration Update Message
Example-Cisco ATA Event Messages
 Example-Fax Event Messages
Local Tone Playout Reporting
Example-RTP Statistic Messages
 Obtaining Network Status Prior to Getting IP Connectivity
Tone Type ID Description
 Bit Number Description
Obtaining Network Status After Getting IP Connectivity
Bit Number Description Boolean Value
 Cisco ATA failed to upgrade to the downloaded image file
Configuration file is not found
Bad configuration file
Checksum error for configuration file
 Dhcp Status Html
Real-Time Transport Protocol RTP Statistics Reporting
 Resetting Cisco ATA counters
Frequently Asked Questions
Ring Load per RJ-11 FXS Port Maximum Distance
 Contacting TAC
 OL-4803-01
 Table A-1lists codes to return basic Cisco ATA information
Voice Menu Option Code Description
 916 IP address of the primary DNS server
DNS 2 IP
 Tftp URL
 OL-4803-01
 Physical Specifications
This section describes Cisco ATA specifications
Dimensions Weight
Specification
 Electrical Specifications for Cisco ATA
Environmental Specifications
Description Specification
Physical Interfaces
 Software Specifications
Ringing Characteristics
Tip/ring interfaces for each RJ-11 FXS port Slic
 Appendix B Cisco ATA Specifications Software Specifications
 Sccp
 OL-4803-01
 Mgcp Call Flows
 Appendix C Mgcp Call Flows
 Step Action Log
 Cisco ATA 1 dials 6-Cisco ATA 1 to Call Agent
Cisco ATA 2 phone rings and displays Cisco ATA 1 ID on CID
Device-Call Agent to Cisco ATA
OK-Cisco ATA 2 to Call Agent
 Routing Update Protocol RTP Media stream is now enabled on
RTP Media stream is now enabled on Cisco ATA 1. Both
Cisco ATA 2-Call Agent to Cisco ATA
Ringback stops on Cisco ATA 1-Call Agent to Cisco ATA
 ATA 2 Connection mode changes to receive-only-Call Agent to
Cisco ATA 2 hangs up-Cisco ATA 2 to Call Agent
Cisco ATA 2 Connection is deleted-Call Agent to Cisco ATA
Agent to Cisco ATA
 Recommended Cisco ATA Tone Parameter Values by Country
 OL-4803-01
 Table D-1 Argentina
 Table D-5 Brazil
 Table D-9 Czech Republic
 Table D-13 France
 Table D-17 Hungary
 Table D-21 Ireland
 Table D-25 Korea
 Table D-29 Netherlands
 Table D-33 Panama
 Table D-37 Portugal
 Table D-41 Slovakia
 Table D-45 Sweden
 Parameter Recommended Values
 OL-4803-01
 GL-1
 GL-2
 GL-3
 GL-4
 Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
 GL-6
 Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-7
 GL-8
 Bootload
Codec negotiation in sending fax
Codecs Cabling requirements LBRCodec Call Agent Supported
IN-1
 EncryptKey
CallerIdMethod CfgInterval CodecName ConnectMode Dhcp
IN-2
 IN-3
 Debugging Services
Fax mode 6-1,6-6 Configuration
Fax relay disabling
IN-4
 IN-5
 Cisco ATA RSIP*@ipaddress syntax setting
Retransmission interval configuration
IN-6
 Tone parameter syntax
Tone Reorder Tone parameters
IN-7
 IN-8