Cisco Systems Conference Phone manual Restrictions, Troubleshooting Tips

Chapter 2 Installing Cisco Unified MeetingPlace Web Conferencing Release 5.3

Preinstallation Tasks: Cisco Unified MeetingPlace Web Conferencing Release 5.3

Restrictions

You cannot assign database roles until after the database is created. Therefore, wait until Cisco Unified MeetingPlace Web Conferencing completes installation before you assign roles.

Procedure

Step 1 To create a user with the proper rights for Cisco Unified MeetingPlace Web Conferencing, use the SQL Server Enterprise Manager to create a user and assign the following server role:

•dbcreator

Step 2 Assign the following database roles for the MPWEB database:

•public

•db_datareader

•db_datawriter

•db_ddladmin

•db_owner

Troubleshooting Tips

If you receive the following error, change the owner of the MPWEB database by entering the following command: exec sp_changedbowner 'sa'. This launches a procedure that is stored in the MPWEB database.

Error 21776: [SQL-DMO] The name 'dbo' was not found in the Users collection. If the name is a qualified name, use [] to separate various parts of the name, and try again.

For more information about this error, see the Microsoft Knowledge Base Article 305711, BUG: DBO User Does Not Display in Enterprise Manager.

Gathering Cisco Unified MeetingPlace Web Conferencing Installation Values

Gather and record the following information to prepare for your installation of Cisco

Unified MeetingPlace Web Conferencing Release 5.3.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3

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